Senior Activation Partner

The Opportunity

At Better Up, we’re building a new kind of partnership with our customers – one that drives deep transformation. The key to any long‑lasting transformation is strong change management – that’s where you come in. As one of the first Strategic Transformation & Change Management Partners, you’ll play a central role in helping transformations for our enterprise clients be successful. You’ll co‑create change management strategies, ensuring the right folks are prepared at the right time with the right messages, at every level of the client organization.

You’ll develop communications strategies that build belief, inspire action, and sustain momentum across. This role is about leading change through communications—not just delivering messages, but shaping the story that makes change possible. This is not a back‑office, post‑sale support role. This is a front‑line, high‑trust, high‑impact leadership seat.

• Lead change communications strategy for major enterprise deployments, designing narratives and messaging architectures that inspire adoption and alignment.
• Translate complex business and talent challenges into clear, compelling change narratives — and advise on how to keep the momentum going.
• Build trust and influence across senior stakeholders, acting as a thought partner, advisor, and driver of change.
• Map stakeholders and cascade paths, identifying champions and skeptics, and designing strategies that build trust across complex organizations.
• Develop and deliver campaigns across multiple channels (email, live events, digital platforms, executive forums) with quality and consistency that earns credibility.
• Equip managers and frontline leaders with toolkits, talking points, and coaching to act as multipliers of change.
• Sense and adapt in real time—establish listening loops and use insights to refine messaging and interventions.

• 8+ years of experience in high growth transformation, change management and storytelling.
• Deep experience in change management, organizational transformation, or human capital consulting.
• Exceptional communication skills and the ability to craft and deliver a narrative that moves hearts and minds.
• Multi‑disciplinary skillset that spans change, comms, and experience design—you can think like a consultant and deliver like a marketer.
• Creative and tactical chops, with an eye for quality in copy, visuals, and user experience.
• Resilience and adaptability in managing intense launch cycles and quieter sustain phases without burning out.
• A builder’s mindset—you thrive in ambiguity, enjoy writing the playbook, and don’t need a big team to get started.
• Enterprise client experience, ideally in large‑scale, global organizations where complexity is the norm.

$145,000 – $180,000:
New York City, San Francisco and Seattle

$130,000 – $162,000:
All other locations

Better Up is a hybrid company that values in‑person collaboration. Our US hub locations include:
Austin, TX;
New York City, NY;
San Francisco, CA; and the Arlington, VA.

• Hybrid Expectation:
  You will be expected to work from your local office at least 2 days per week (or 8 days per month) and should be able to realistically commit to this structure before applying. This hybrid role will require travel up to 25% of the time for client engagements.
• If you are not located near a hub:
  You will work as a fully remote employee. This remote role will require travel up to 50% of the time for client engagements and internal Better Up purposes.

Our team thrives at the intersection of human expertise and AI capability. As an AI‑forward company, adaptation and continuous learning are part of our daily work. We're looking for teammates who are excited to evolve alongside technology – people who experiment boldly, share their discoveries openly, and help define best practices for AI‑augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation.

During our interview process, you’ll have opportunities to showcase how you harness AI to learn,…