System Administrator III

Join us at CHSGa IT – a place where you’ll be valued, recognized and rewarded for the vital work you do each day. We’ll surround you with a strong team and leadership that supports every aspect of your life – both inside and outside of our centers. And you’ll get to practice your passion in a non‑profit, mission‑driven organization that’s known for the highest level of care in our communities.

• Provides advanced support and functions as a mentor to lower-level administrators.
• Administers and supports Microsoft Azure, M365, Server, and Windows platforms.
• Administers and supports core VMware, Veeam, and Cisco security technologies.
• Manages assigned projects and provides timely updates.
• Assists with the direction, scoping, and coordination of infrastructure projects.
• Is responsible for accurate documentation while maintaining a high degree of confidentiality regarding sensitive information and data pertaining to system security.
• Monitors infrastructure performance and utilization proactively and reports results to leadership.
• Provides a high level of customer service and seeks to build customer relationships.
• Assists with the management and monitoring of backup systems, including remediation and documentation of issues.
• Participates in after‑hours support when necessary.
• Pursues ongoing knowledge to improve the support provided to the System through formal training and self‑motivated informal research on industry‑related trends and breaking news.
• Promotes the image and reputation of the System by exhibiting servant leadership and providing direct and open lines of communication.
• Contributes to the work of committees, work groups, project management, and other collaborative efforts of the System.
• Performs other duties as necessary to ensure the success of the System.

• Bachelor’s degree, or 5 years of experience in a related field.
• Strong working knowledge of Microsoft Office Suite and Windows desktop operating systems across computing platforms (e.g., laptops, tablets, and desktop computers).
• Ability to diagnose and troubleshoot incoming customer requests via phone and e‑mail.
• Ability to organize and manage multiple requests with frequently conflicting priorities.
• An advanced understanding and knowledge of computer, network, and security systems.
• Ability to communicate technical concepts to non‑technical audiences via phone, email, and an internal ticketing system.

• AZ‑900:
  Microsoft Azure Fundamentals
• AZ‑104:
  Microsoft Azure Administrator
• CompTIA A+
• CompTIA Network+
• CompTIA Security+

None.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of the organization.

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram format. The ability to deal with problems involving several concrete variables in standardized situations.

Proficiency with Microsoft Outlook, Microsoft Excel, and Microsoft Word.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to sit, talk or hear. The associate frequently is required to walk.

Use hands to finger, handle or feel and reach with hands and arms. The associate is occasionally required to stand. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

EEO / M / F / D / V / Drug Free Workplace