More jobs:
Deskside Technician
Job in
Macon, Bibb County, Georgia, 31297, USA
Listed on 2026-07-13
Listing for:
Stefanini, Inc
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support
Job Description & How to Apply Below
Job Details
Deskside Technician I – Macon, GA
Posted: 7/8/2026
Job : 64303
Job Category: Deskside Technician I
Position Type: Full Time
Remaining Positions: 1
About the CompanyStefanini has helped enterprise IT operations for over 35 years, offering services in IT infrastructure, end‑user computing, application managed services, and more.
Job Description- Provide Windows, software, and hardware support onsite in a corporate environment
- Stage, provision, and deploy IT machines to end users following best business practices
- Configure, troubleshoot, and deploy mobile devices and other audio/visual equipment
- Troubleshoot VPN and VDI connectivity
- Follow appropriate KB articles
- Manage workload via ticketing software
- Prioritize and complete work in a group and independently with minimal supervision
- Communicate technical information to non‑technical audiences
- Perform smart‑hands remote support for off‑site resolver groups
- Inventory management of IT assets including asset auditing
- Other duties as assigned
- 1 year onsite or helpdesk support or equivalent experience
- Excellent troubleshooting capability
- Ability to maintain composure while handling challenging, dynamic, rapid‑response support
- Experience with Microsoft Office/Office 365 suite
- Ability to walk, bend, stand for prolonged periods and lift equipment up to 50 pounds
- Maintain neat and professional work area and appearance in compliance with site policies
- Demonstrate a high level of professionalism and strong personal interaction skills
- High School Diploma or equivalent
- Valid driver's license
- Ability to pass standard panel drug screening and background check
- Adhere to assigned shift schedule
- Collaborate with global teams
- Comprehensive benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and more
- Professional development eLearning programs within Stefanini University and other virtual training options
- Brazilian and privately owned company
- Agility, flexibility, and innovation at the core
- Flat organizational structure enabling faster communication and decision making
Based on experience
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