AI Support Operations Architect
Job in
Macon, Bibb County, Georgia, 31297, USA
Listed on 2026-08-22
Listing for:
B2Spin Limited
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
AI Engineer (Applied/Software), AI Business & Operations
Job Description & How to Apply Below
B2
Spin Limited in the United States is seeking an AI Support Operations Specialist to scale world-class support by making Zendesk AI work smarter, faster, and more human. You will configure AI features like Answer Bot, Intelligent Triage, and Agent Assist, partner with Support and Product teams to design AI-enabled workflows, and curate knowledge content for effective responses.
You will also analyze AI performance, ensure ethical use, and empower teams to work confidently with AI-powered tools
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