Service Center Manager

Branch Manager

Arrow Exterminators is looking to hire a full-time Branch Manager to oversee all aspects of Service Center operations including the management of revenue, sales, profit, human resource activities, training, and compliance. As a branch manager you will have the opportunity to lead a team committed to an exceptional quality of service. This position will put you in the driver's seat to grow our market and contribute directly to the continued success of our company.

Our Managers enjoy many benefits including:

• Competitive pay
• Company vehicle
• Generous time off and 11 paid holidays
• 401(k) options with company match
• Medical, dental and vision insurance
• HSA
• Telemedicine
• Cancer and accident insurance
• Health & wellness suite
• Company-paid short and long‑term disability
• Company-paid life insurance
• Incentive bonuses and reward trips for performance

As a branch manager you will have many responsibilities to ensure that you and your team are successful in their daily activities. Multi‑tasking and organizational skills will be key. These activities include ensuring that your technicians are organized in their appointment scheduling and service tickets. Your sales experience will mentor your sales team so they are on track to exceed their goals and grow our business.

You will be supported by an administrative staff who will manage customer calls and accounts so that they are serviced, scheduled, and paid.

Your skills in conflict resolution and effective communication will ensure your team and customers have an awesome experience with every interaction. You will be called to demonstrate and uphold our company's mission and values with accountability.

Operating a service center means that you will also manage budgets, forecasts, and use your profit and loss statement to act and monitor the health of your branch. This position reports to the Region Vice President. They and other branch managers and a network of corporate support will be a resource to you.

We have been a family‑owned and operated business since 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta‑based Arrow Exterminators is the sixth‑largest pest and termite control company in the United States!

We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life.

As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family‑oriented company culture.

• Industry experience (preferred)
• Experience managing a team
• Effectively operate internal applications and software (Paycom, Pest Pac, Applicant Pro, Outlook, Word, Excel, PowerPoint, other web‑based portals)
• Ability to pass any state regulatory agency required licensing/certification exams
• Able to work a 40‑hour (minimum) work week
• Accessible after hours (including weekends/holidays)
• Possess current Driver's License
• Meets company driving standards
• High school degree or equivalency, college preferred
• Basic math skills

If you feel that you would be an ideal fit for this opportunity please complete an initial 3‑minute, mobile‑friendly application so that we can review your information. We look forward to learning more about you!

The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications.

Arrow Exterminators as a Pest Vets Company is committed to hiring and participating in acts of service for Veterans and active‑duty members of the U.S. Military.

Arrow Exterminators is a Drug‑Free Workplace and performs Pre‑employment Drug Screens and Background Checks on all employees.