Director Of Field Operations

Ace Electric

Position Title: DIRECTOR OF FIELD OPERATIONS

Employment Type: Full Time

Location: Macon, Georgia

Ace Technologies, LLC is a full‑service integrator. While our roots are in industrial controls, we have grown into video surveillance, fire alarm and mass notification, telecom and networking, audio‑visual, and aerial survey and photography. As technology evolves, so do we. Our focus on safety and quality has delivered many successful projects and satisfied customers. We continue to expand each year.

• Health, Life, Dental, Vision Plans; PTO;
  Holiday Pay
• 401(k) Program with Company Match
• Apprenticeship Programs and Workforce Development Opportunities
• Employee corporate discounts and Tool Purchase Programs

The Director of Field Operations leads and oversees all field‑related activities within Ace Technologies, including special projects, contract work, service operations, inspections, and specialized systems. This role ensures safe, efficient, and high‑quality delivery of life safety, security, and technology solutions across all projects and service lines. The Director drives operational excellence, workforce productivity, and customer satisfaction while supporting the company's mission.

The Director reports to the Vice President and serves as a key leader in executing business strategy through field performance.

• Operations Support Manager
• Special Projects Manager
• Contracts Manager
• Inspections Manager
• Special Systems Manager
• Service Manager
• Mission Critical Manager

• Fire Alarm & Life Safety Systems
• Mass Notification Systems
• Security & Surveillance (IP, analog, night vision, panoramic, explosion‑proof, etc.)
• Access Control Systems
• Network Infrastructure & Structured Cabling
• Fiber Optics Installation
• Integrated Technology & IT Solutions
• Other Low Voltage Systems

• Background check, drug screen, valid driver’s license, and references.

• Lead all field operations across service, projects, contracts, inspections, and specialized systems.
• Ensure consistent execution of work in alignment with company standards, safety requirements, and customer expectations.
• Establish clear accountability for performance across all field leadership roles.
• Drive operational discipline in scheduling, labor management, and job execution.
• Promote and maintain high employee morale to foster a positive, productive, and engaged work environment.

• Oversee execution of special projects, contract work, and service operations to ensure on‑time and on‑budget delivery.
• Monitor job profitability, labor productivity, and resource allocation.
  
  Ensure seamless coordination between field teams, project management, and internal support functions.
• Drive responsiveness and efficiency in service delivery and inspections.

• Champion a culture of safety across all field operations.
• Ensure compliance with OSHA standards, NFPA codes, and all applicable safety regulations.
• Partner with Safety and HR to address incidents, enforce standards, and promote proactive safety practices.
• Ensure all technicians maintain required certifications, licenses, and training.

• Ensure all installations meet design specifications, code requirements, and quality standards.
• Provide leadership support for complex or escalated field issues.
• Maintain high standards across life safety, security, and technology systems.
• Support ongoing technical training and development to keep pace with evolving technologies.

• Lead, coach, and develop a team of managers responsible for various field functions.
• Build a strong leadership pipeline and succession plan within field operations.
• Establish performance expectations and conduct regular evaluations.
• Promote a culture of accountability, professionalism, and continuous improvement.
• Partner with leadership to maintain the resources and capacity necessary to efficiently manage and complete backlog.
• Provide support to business development in securing maintenance opportunities on completed projects and identifying…