Associate Manager, OTC Reporting & Controls

Since 1869, we’ve connected people through food they love. We’re proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell’s brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao’s Homemade, Snack Factory, Snyder’s of Hanover.

Swanson, and V8.

Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.

• Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
• Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
• Campbell’s offers unlimited sick time along with paid time off and holiday pay.
• If in WHQ – free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.
• Giving back to the communities where our employees work and live is very important to Campbell’s. Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.
• Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees.

As Associate Manager, OTC Reporting & Controls, you will lead the strategy and execution of enterprise reporting and control frameworks that drive Order-to-Cash (OTC) performance across Cash Application, Credit, Billing, Collections, and Deductions Management. Your work will enable accurate, timely, and actionable insights that support operational and financial decision-making across the organization.

You will serve as the subject matter expert for reporting, analytics, and controls, shaping a scalable reporting ecosystem across key platforms. You will ensure data integrity, strengthen governance, and translate complex data into clear business insights.

You will also play a key role in advancing automation, analytics, and control effectiveness—identifying opportunities to improve efficiency, mitigate risk, and enhance the overall OTC process.

• Drive development and delivery of standardized dashboards and reporting (including monthly performance and SLA tracking)
• Analyze performance trends, identify risks, and provide actionable recommendations
• Serve as BI subject matter expert, ensuring consistency in data definitions and reporting standards

• Define standards and governance frameworks for Accounts Receivable SOX, audit, financial, operational, and system controls
• Maintain a comprehensive controls inventory, ensuring standardized documentation, compliance, and timely execution of remediation activities

• Own High Radius system administration, supporting Cash Applications and Deductions Management
• Monitor system interfaces and control reports to ensure data integrity across platforms
• Primary escalation point for user-identified issues, leading root cause analysis and resolution
• Drive prioritization of system enhancements, working cross-functionally with the business team to identify, design, test and implement

• Supervise and mentor one direct report, providing development and building business acumen
• Oversee Partner Brand processes, including chargebacks, journal entries, and account reconciliations
• Ensure accuracy, timeliness, and proper financial treatment of associated transactions

• Accounts Receivable Operations (Cash App, Credit, Billing, Collections, Deductions)
• Shared Services
• Finance and Accounting
• IT
• Third-party providers

• Bachelor’s degree in Accounting, Finance or Business Administration
• 5+ years relevant experience
• Proven analytical skills with the ability to evaluate complex data and identify actionable solutions
• Excellent communication skills, including presenting financial insights to diverse audiences
• Ability to work independently and manage cross-functional initiatives
• Demonstrated problem-solving capabilities,…