Operations Shift Leader; Production Supervisor

Company Overview

Founded over 35 years ago, First Quality is a family‑owned company that has grown from a small business in McElhattan, Pennsylvania into a group of companies employing over 5,000 team members while maintaining family values and an entrepreneurial spirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada, the First Quality group produces high‑quality personal care and household products for large retailers and healthcare organizations.

Operations Shift Leader – Baby Products (Macon, GA)

• Supervise production employees to achieve desired quality and quantity of work.
• Interact with maintenance, quality control, housekeeping, and safety on the production floor.
• Develop and maintain systems that promote continuous line improvements.
• Lead team development and address individual performance issues with team leaders.
• Coordinate crewing structure to ensure team coverage.
• Track operational results, communicate expectations, and implement improvements.
• Maintain active communication with Platform Managers regarding efficiencies, action plans, employee relations concerns, or other information that impacts the success of the business.
• Track quality results and initiate processes to correct quality issues.
• Proactively follow‑up and resolve unsafe conditions in the plant.
• Ensure good housekeeping and organization among teams.
• Coordinate accident and incident investigations.
• Lead compliance of all safe work practices.
• Manage uptime/downtime percentages through improvement strategies.
• Manage overtime on each line and ensure that overtime is balanced among team members.

Must be willing to work 12‑hour shifts, including days, nights, weekends, and holidays.

• Minimum 2‑4 years of experience in continuous, high‑speed manufacturing.
• Previous supervisory or leadership experience preferred.
• Strong interpersonal and communication skills in a team environment.
• Demonstrated problem‑solving ability using reliable methods.
• Working knowledge of Microsoft Word and Excel.
• Bachelor’s Degree preferred.

• Competitive base salary and bonus opportunities.
• Paid time off, three weeks minimum.
• Medical, dental, and vision starting day one.
• 401(k) with employer match.
• Paid parental leave.
• Dependent care FSA with employer match up to $2,500.
• Bundle of joy benefit – a year’s worth of free diapers for new baby team members.
• Tuition assistance.
• Wellness program with savings up to $4,000 per year on insurance premiums.
• And more!

First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.