Upper Extremities Sales Associate

• Partner with Sales Representatives to learn the medical device industry and Upper Extremities business
• Contribute to growth in the assigned territory
• Support sales calls, cover cases, market and promote products, build sets, and manage inventory
• Attend surgeries to ensure product availability and instruct surgeons on product use and functionality
• Educate doctors, nurses, and appropriate staff on product use, maintenance, functionality, updates, portfolio changes, and educational programs
• Contact customers to identify sales opportunities, deliver customer service, and develop relationships
• Identify prospect needs and develop appropriate responses
• Tailor promotional messaging, advise on product selection, answer functionality questions, and differentiate Stryker products from competitors
• Perform field calls in assigned accounts and territory
• Implement sales plans and marketing strategies to meet or exceed business targets
• Serve as primary backup contact for Sales Representatives
• Assist with account problem resolution and customer questions
• Manage inventory levels and product sets with Sales Representatives
• Acquire and process customer purchase orders for proper invoicing
• Maintain training in sales skills and products
• Monitor industry, customer, and competitive trends
• Participate in sales and professional association meetings

• Bachelor’s Degree OR Associate’s degree or Medical Certification (i.e. CST, PT, CPT, etc.) plus at least 2 years of professional and/or related experience OR High School Diploma plus at least 4 years of professional and/or related experience OR 4+ years of active duty military service
• 1 year Medical Sales Experience preferred
• Clinical background/experience (Physical therapy, occupational therapy, nursing, etc.) preferred
• B2B Sales preferred
• Strong knowledge/experience of Shoulder Arthroplasty highly preferred
• Ability to travel 70%
• Ability to attend sales and professional association meetings outside regular business hours
• Adherence to regulatory, compliance, licensing, legal, ethical, privacy, confidentiality, and company policy requirements

Demonstrates expertise in Medical Sales, particularly in Shoulder Arthroplasty, while effectively educating healthcare professionals on product functionality and maintaining strong customer relationships. Proven ability to implement sales strategies and manage inventory in a dynamic medical device environment.

• Medical Sales Experience
• Shoulder Arthroplasty Knowledge
• Clinical Background
• B2B Sales Experience
• Regulatory Compliance Adherence

• Sales Strategy Implementation
• Inventory Management
• Customer Relationship Development
• Product Education
• Market Promotion

• Customer Service
• Problem Resolution
• Communication

• Bachelor’s Degree
• Associate’s Degree
• Medical Certification

• Medical Device Industry
• Upper Extremities Business
• Shoulder Arthroplasty
• Sales Calls
• Field Calls