Director of Ticket Sales

Director Of Ticket Sales

The Macon Mayhem professional hockey team, proud members of the Southern Professional Hockey League, are seeking a passionate and qualified candidate for the position of Director of Ticket Sales. The Director of Ticket Sales role is responsible for managing the Mayhem ticket sales department, selling and servicing of Mayhem Ticket Inventory including Season, Group, and Corporate Ticket Packages, as well as overseeing and handling various efforts pertaining to back-end operations, box office, and more.

Qualifications and responsibilities include, but are not limited to, as candidates will be expected to fulfill several roles:

• Minimum 2-4 years of experience in processing, prospecting, and selling in sports required
• Assisting with ticket operations, processing ticket orders, selling group tickets, selling and renewing season tickets, and crafting creative strategies to find new ticket buyers.
• Maintain and be able to produce on a regular basis accurate reports regarding sales, appointments, and account maintenance.
• Prior experience in hockey is a plus
• Experience as a motivated self-starter, with creative ideas, and the ability to manage a team and lead by example.
• Ability to lead and grow a ticket department for a professional sports team.
• A hard work ethic and mental attitude of success.
• While college education not required, formal training and education in selling preferred.
• Those with a competitive drive and a hunger to be the best will gain favorable consideration.
• A strong communicator with a passion for customer service and helping those in need
• Ability to reach AND exceed manageable goals, both personally and for the department
• Ability to build relationships through strong outbound call prospecting on a daily basis is required.
• Willingness to follow and give direction, learn, adapt in stressful situations, and not crack under pressure.
• Willing to accept the challenge and dedication required to grow an organization and a loyal fan base.
• Will be required to work nights, weekends, and holidays.
• Attendance Required during all Macon Mayhem home games and other required organization or community events, activities or functions as required.
• Other responsibilities and duties as assigned by Team President

If you have an enviable passion and work ethic for sports and growing an organization as well as yourself as a person, the Macon Mayhem invite you to submit your application with references. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.