Locate Technician-Macon, Ga

Position Summary

The Locate Technician will oversee assigned locate requests daily.

• Manages ticket routing per service area.
• Responds to customer queries in a timely manner and communicates with the team.
• Responsible for field safety, locate request, vehicle safety, and vehicle maintenance.
• Maintains a clean vehicle.
• Projects a positive image of the organization to customers, industry, and community.
• Performs other related duties as assigned.

• Proficient knowledge of all locatable facilities (gas, electric, communication, copper, fiber, water and sewer).
• Sound verbal and written communication and interpersonal skills.
• Sound diplomacy skills.
• Skilled in Excel and locate ticket management systems.
• Advanced knowledge of various facility records/prints.
• Excellent organizational skills and attention to detail.
• Excellent decision making and problem‑solving skills.

• Must be able to work forty (40) hours a week, overtime and be on‑call as required.
• Must be able to travel from time to time.
• Basic knowledge of underground infrastructure.
• Basic knowledge of Electromagnetic Theory.
• Basic computer knowledge (email, Excel and software, PDF, KMZ, JPEG).
• Must be able to work outside in the elements.
• Excellent customer service skills.
• Integrity and reliability.

• Prolonged periods of driving, walking, and working on a computer.
• Must be able to lift up to 100 pounds at times.