Seasoned Commercial HVAC Technician

Position Overview

We are currently seeking an experienced Commercial HVAC Service Technician to join our fast‑growing team. The ideal candidate will have a can‑do attitude, strong problem‑solving skills, and an active EPA Certification.

• Diagnose causes of problems and/or failures in heating/air conditioning systems, refrigeration systems, and food service equipment to identify repair or replacement needs with no mistakes or callbacks.
• Perform maintenance and service repairs, install new units, or replace parts of existing units according to specifications of 15 tons+.
• Maintain larger preventive maintenance contracts with more than 5 units.
• Repair or replace defective parts in units and equipment and their controls.
• Service and troubleshoot mini‑splits and/or replace smaller RTUs and mini‑splits for 15 tons or less.
• Communicate with Dispatch to ensure completion of scheduled jobs.
• Maintain preventative maintenance schedules and procedures for customers.
• Provide elite customer service to every customer encountered.

• Continual learning and development through First Call Academy to set the bar for skill level in the industry.
• Provide elite level of customer service to ensure we remain the first call for HVAC needs.

This position reports to the local Service Manager and is responsible for engaging with the service team and all customers.

• Valid Driver’s License with an acceptable driving record.
• Active EPA Certification.
• 5+ years’ experience in a commercial HVAC setting.
• OSHA 10 Certification.
• Manufacturer Certification preferred.
• Available to work flexible hours and on‑call shifts as needed.
• Strong mechanical aptitude and problem‑solving skills.

• Competitive weekly pay.
• Comprehensive healthcare coverage – medical, dental, vision, and more (includes some 100% company‑paid plans).
• Financial resources – 401(k) retirement savings plan with a 5% match, life insurance, short & long‑term disability.
• Time‑off & holidays – up to 4 weeks of paid time off, 9 paid holidays, and Veterans Day for Veterans.
• Career growth & development – company‑sponsored education and career advancement programs such as First Call Academy, LEAP, and the First Call Progression Program.
• Generous referral bonus of $2,500 per referral.
• Role‑specific perks – company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot allowances.

Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write correspondence; effectively communicate with customers by checking in and out with them on jobs; explain problems and resolutions in a manner customers can understand; closely communicate issues, concerns, and updates with account managers on jobs.

Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimal numbers; compute rates, ratios, and percentages; draw and interpret graphs.

Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; deal with problems involving several concrete variables in standardized situations; mental stamina for problem‑solving and prioritizing multiple tasks; help lead over and teach helpers and tech I’s.

Regularly required to use hands, stand, walk, and sit; frequently required to climb, balance, stoop, kneel, crouch, or crawl; must regularly lift and/or move up to 50 pounds; specific vision abilities required include close vision, distance vision, peripheral vision, depth vision, and the ability to adjust focus.

This job description is not intended to be all‑inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.