Victim Advocate

Summary

The Victim Advocate position is responsible for providing assistance to victims of crime.

• Maintains and monitors victim caseload, enters and updates victim information/contacts.
• Notify victims regarding court proceedings.
• Provides direct services to victims of violent crime.
• Aids in the completion of various forms and documents.
• Prepares and sends information packets to victims; provides victims with detailed information concerning victim rights, the criminal justice process and sources of assistance.
• Performs administrative and personal service duties; notifies victims and witnesses as to case status/progress information; contacts victims regarding impending court dates.
• Trains, supervises and evaluates the work of interns.
• Accompanied victims to court.
• Assists victims or witnesses with crime related problems, performs need assessment with victims and witnesses to determine appropriate actions and/or referrals.
• Verifies need for restitution.
• Maintains accurate and confidential records of contacts with victims.
• Coordinates travel arrangements for victims and witnesses and transports victims and witnesses as needed.
• Assists with the coordination of activities for National Victims' Rights Week.
• Assists in the public education campaign of the office.
• Obtains and analyzes victim statistics.
• Assists the Victim-Witness Coordinator.
• Collaborates with other agencies/victim service providers to assist victims and witnesses.
• Performs related work as assigned.

A minimum of a High School or GED equivalent – Bachelors degree preferred, with minimum of 5 years work experience performing high level administrative support duties, three (3) of which were in a legal or court setting. Required to possess and maintain a valid state driver’s license with an acceptable driving history.

• Proven knowledge of legal procedures, forms, documents and terminology, business letter writing, general office procedures and practices, and correct grammar/spelling.
• Proficiency in Microsoft Office products.
• Ability to handle confidential materials with discretion, research/compile data, establish communication and maintain working relationship with others, work independently, learn/understand new office procedures, prepare technical data.
• Demonstrate strong communication skills.
• Ability to maintain appropriate confidentiality and security of private information.
• Ability to work effectively with members of all levels within the organization as well as in public.
• Demonstrate the ability to achieve results on a timely basis.

AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

• Medical / Dental / Vision plans
• Prescription coverage
• Discounted Fitness centers
• Deferred Compensation Plan
• Flexible Spending Account(s)
• Employee Assistance Program
• Annual/Sick Leave
• Group Life Insurance
• 401-A Retirement Contribution Plan - Matches up to 5%