Residential Night Coordinator

Residential Night Coordinator

The Residential Night Coordinator serves as the acting residential supervisor for all Wesley Glen Ministries residential homes in Macon, Georgia during overnight hours. This position is responsible for overseeing residential operations, supervising overnight Direct Support Professionals (DSPs), ensuring quality service delivery, maintaining regulatory compliance, and safeguarding the health, safety, and well-being of the individuals served.

The Residential Night Coordinator functions as the primary overnight leadership representative of Residential Services and serves as the first point of contact for urgent residential issues, staffing concerns, emergencies, and General Event Reports (GERs). This position carries the agency emergency phone Monday through Friday from 11:00 PM until 9:00 AM and provides immediate leadership support across all residential homes.

The Residential Night Coordinator must be capable of responding to emergencies, providing direct staffing support when needed, accompanying individuals to medical facilities during emergencies, and ensuring continuity of care throughout the overnight shift. Daily communication with program leadership regarding overnight operations is an essential component of the role.

• Provide direct oversight and supervision of overnight operations across all Wesley Glen residential homes in Macon.
• Conduct routine site visits to residential homes to ensure staff are awake, actively engaged, and performing assigned duties appropriately.
• Monitor compliance with agency policies, DBHDD standards, ISP requirements, medication protocols, and safety procedures.
• Ensure homes maintain a safe, clean, and person-centered environment throughout the overnight shift.
• Identify operational concerns and initiate corrective action when necessary.
• Monitor the overall quality of supports and services provided during overnight hours.

• Maintain current certifications in CPR, First Aid, and all required agency training.
• Attend required meetings, trainings, and continuing education opportunities.
• Maintain working knowledge of DBHDD regulations, residential service standards, incident management requirements, and agency policies.
• Participate in quality assurance and compliance initiatives as assigned.

Required

• High School Diploma or GED.
• Minimum of three (3) years of experience supporting individuals with intellectual and developmental disabilities.
• Ability to work independently and make sound decisions during emergencies.
• Strong written and verbal communication skills.
• Valid driver's license and reliable transportation.

Preferred

• Associate's or Bachelor's Degree in Human Services, Social Work, Psychology, Special Education, Healthcare Administration, or a related field.
• Minimum of one (1) year of supervisory, lead staff, Program Coordinator, or equivalent leadership experience.
• Knowledge of DBHDD regulations and residential service requirements.
• Experience with incident management, GER reporting, medication administration oversight, and person-centered service delivery.

• Ability to lift, transfer, and support individuals weighing up to 50 pounds
• Ability to stand, walk, bend, stoop, kneel, and reach for extended periods
• Ability to provide physical assistance to individuals served when necessary
• Ability to travel frequently between residential homes and emergency locations throughout the shift

The Residential Night Coordinator performs all other duties as assigned by the Director of Programs & Services or Executive Leadership to ensure the effective operation of Wesley Glen Ministries' Residential Services Program.