Patient Accounts Rep Temp
Listed on 2026-09-17
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Administrative/Clerical
Healthcare Administration -
Healthcare
Medical Billing and Coding, Healthcare Administration, Medical Office
responsibilities
position summary
the patient account representative is responsible for submitting electronic and manual billings, account statements, and for follow‑up with third‑party payers and patients for outstanding balances. This position is also responsible for the preparation of daily cash receipts and maintenance of insurance logs.
qualificationseducation: high school graduate or equivalent.
Experience:
a minimum of two (3) years’ experience in hospital and/or insurance billing is preferred. Any combination of education, training, or experience in a hospital business office is required.
Experience with patient accounts, computers, and multiple business software programs required.
Additional requirements:
may be required to work occasional overtime and flexible hours.
- prepare and submit insurance billings to primary and secondary payers.
- prepare tar forms for county authorization and billing.
- transmit all billings to third‑party payers, either manually or electronically as requested.
- assist in contacting third‑party payers at a 30‑day interval after billing to ensure that bills have been received and are being processed.
- assist in contacting third‑party payers on insurance billings a minimum of twice every 30 days for payment status.
- correspondence is answered within 72 hours of receipt.
- maintain a current tickler and/or aging system for prompt follow‑up on billing cycles.
- document contacts on a productivity log.
- change financial class of accounts if there is secondary insurance to be billed.
- complete a denial notification notice when payments are denied and ensure documentation on the folder is completed.
- maintain an up‑to‑date midas when receiving denial. Provide chart and denial documentation to um department for review.
- prepare billing reports as required by the department.
- review for accuracy all records and uniform billings (ubs) for third ‑party payers.
note: the essential job functions of this position are not limited to the duties listed above.
knowledge, skills, and abilitythis section describes what knowledge, skills, and abilities an employee in this position should currently possess. This list may not be complete for all knowledge, skills and abilities required for this position position of this position of this position of this position.
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