Court Technology Analyst

SUPERIOR COURT, COUNTY OF MADERA, STATE OF CALIFORNIA ANNOUNCEMENT OF EXAMINATION

Court Technology Analyst

Monthly Salary: $7,091 – $8,619*

Final Filing Date:
July 24, 2026

• CalPERS membership for classic members with a 2.7% at 55 retirement benefit formula for individuals in a California Government Retirement System on or before 12/31/2012, or for new employees, a 2% at 62 retirement benefit formula.
• Continuing employer contributions towards health insurance coverage into retirement.
• The Madera County Superior Court CEO may consider hiring above the entry level A step based on a candidate’s years of experience.

Under direction, analyzes court information technology needs and develops solutions; installs and configures desktops, laptops and mobile devices; may assist in systems analysis and development; installs, modifies, and maintains Court IT equipment inventory and assists VoIP phone troubleshooting, maintenance, and performs related duties as required.

Exercises no supervision.

• Provides support for hardware and general software programs used by the Court; maintains and troubleshoots desktop computers, laptops, mobile devices, printers, Audio/Visual Systems, network connectivity and related peripherals.
• Works with work order system and ticket tracking/escalation; receives, logs and monitors calls from users regarding hardware, software, and/or network problems; and assists customers in resolving problems.
• Assists in capturing and deploying desktop images using imaging software.
• Performs quarterly software, operating systems and antivirus updates.
• Maintains and updates IT equipment, tools and e-waste inventory lists; maintains cable management.
• Structures, maintains and supports media carts, laptops, A/V recordings and A/V conferencing equipment.
• May manage server applications and complete the installation process for new programs; installs and tests hardware/software on workstations and servers.
• Supports and assists VoIP phone system configuration and installation.
• Determines the nature of problems by testing connections, hardware, and software; and by consulting with the Information Technology Manager and outside vendors.
• Coordinates site preparation and ensures that power, cabling, and communication requirements have been met prior to equipment installation and to meet “room/site ready” state; schedules, sets‑up and returns equipment needed for presentations.
• Performs related administrative tasks; prepares budget information for potential upgrades and new program purchases; creates prints and delivers reports; maintains program inventory information.
• Compiles statistics on network, hardware, and software performances, including general monitoring and reactive investigation as needed; tests new technology and keeps current on latest technology trends.
• Organizes, modifies, implements, and maintains systems software required to support network and the associated infrastructure.
• Provides troubleshooting, training and diagnostic analysis and solutions for confidential positions including, the judicial officers, executive office, and human resources.
• May provide training and support to staff.
• Performs other duties as assigned.

• MS Windows installation, configuration and deployment of desktops, laptops and mobile devices.
• LAN/WAN networking technologies including, but not limited to VLAN, routing, switching and VPN.
• VMware virtual server environments.
• Servers (virtual and blade) products and environments.
• A/V control systems, including Crestron and Extron switchers/scalers.
• Principles and practices of system security.
• Backups, restores and disaster recovery strategies.
• Server/Client model architecture and datacenter environments.
• Principles and techniques of computer systems analysis.
• Principles of complex personal computer operating systems and network operating systems.

• Install, maintain, upgrade and repair personal computers, servers, peripherals and network hardware including VoIP and wireless topologies.
• Install, use and maintain software including MS Windows Operating Systems and court applications…