Security Officer - Per Diem

About Us

The Security Team plays a vital role in ensuring a safe healthcare environment for the hospital, building and grounds. We support a fast‑paced environment as part of a level 2 trauma center. Security responds to incidents ranging from addressing aggressive individuals to completing visitor health screening. We patrol all premises and enforce visitor management expectations. Security Officers are the first to greet visitors entering and help visitors find their way.

Customer Service is a priority as well as handling disturbances and communicating effectively to support family‑centered care with an empathy‑led mindset. Security Officers respond to alarms, emergency requests and apply effective verbal intervention to resolve incidents. Security Officers maintain confidentiality and discretion when handling private healthcare information. The Security Officer is a collaborative team player who provides extraordinary customer service that makes a difference for the children and families that we serve.

Security Officers demonstrate conduct consistent with the Core Values and Mission of Valley Children’s Healthcare.

This position is accountable for maintaining all Security Department and VCH policies, standard operating procedures, and protocols. The incumbent will maintain a safe and secure environment for all employees, physicians, patients, visitors, and contractors/vendors on VCH property by being prepared for emergency situations and responding to all incidents and emergency situations while properly applying the use‑of‑force policy along with other deescalation techniques.

This position completes visitor identification and health screening upon hospital entry. Provides relief dispatch coverage, including the effective operation of video surveillance equipment to aid in the protection of VCH property and assets, ensures the safety and visitor entry of the Emergency Department at all times, and detects and reports safety hazards.

High School Diploma/G.E.D. (required)

• GUARD – California BSIS Guard Card – BSIS – Bureau of Security and Investigative Services. Candidates with a current POST certificate or Proprietary Private Security Officer card must obtain a BSIS Guard Card within 90 days. (required)
• BLS – Basic Life Support – AHA – American Heart Association within 30 days of hire or transfer into position (required)
• California Driver’s License – with acceptable driving record (required)

• Minimum six (6) months experience in the security field, Honorably Discharged military veteran, graduate of an accredited security‑related program (e.g., Police Academy, Criminal Justice program), or completion of a security‑focused certification program. (required)
• Minimum one (1) year related experience (preferred)
• Previous security experience in a healthcare or hospital environment (preferred)

• Per‑Diem position – varied shifts/on‑call hours:
  Days 0545‑1415, Evenings 1345‑2215, Nights 2145‑0615. Weekends and holidays are included.
• Scheduled to work a minimum of 24 hours in two weeks, including holidays, as needed to meet core staffing.
• Four weekend shifts within four weeks, as needed to meet core staffing needs.
• Activated overtime twice in two weeks, as needed to meet core staffing.

• Availability to work any assigned shift. Must be able to read, write legibly, understand and follow verbal and written English instruction. Possesses good communication and customer service skills. Must be able to effectively communicate and interact with security peers, hospital employees, physicians, the public, and local law enforcement (as applicable). Must be able to work collaboratively with a team and independently using sound judgment and common sense.
• Computer skills – familiarity with computer operations and Microsoft Office, especially Word documents.
• Bilingual skills preferred.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

$22.70 – $31.80

Varied (United States of America)