Social Service Coordinator- Valley, CA

Social Services Coordinator - Family

Locations: Parlier Gardens, Madera Apartments, Lindsay Apartments, & Los Banos Apartments

Department: Impact and Service Delivery

Reports to: Senior Associate Director

Hours: Tuesday and Thursday 9am-3:30pm (30 min lunch), Wednesday 12pm-3pm

Pay: $22.00 - $24.00 per hour

The Social Services Coordinator (SSC) is responsible for delivering high-quality resident services across four affordable housing communities within the Central Valley. This role requires excellent planning, strong follow-through, and the ability to work independently and creatively, while managing multiple site calendars, programs, partnerships, and budgets.

The SSC will facilitate core programs and services which align with Better Tomorrows’ focus areas:
Health & Wellness, Academic Support, Financial Literacy, Job Readiness, Social & Community Engagement. The coordinator will produce monthly workshops matching the core programming.

This position includes monthly on-site programming at each location, case management support, resident referrals, and community engagement activities. It also requires significant driving between sites including Lindsay, Parlier, Madera, and Los Banos. The SSC will be responsible for monthly compliance hours and standards. This includes reporting and inputting case management data monthly. The coordinator will work with residents one on one as well as present workshops in a group setting.

A successful coordinator will be proactive, organized, technologically driven, and able to build strong relationships with residents, partners, property management, and the BT team.

• Plan, facilitate, and evaluate monthly programming for children, families, and seniors across all four sites located within the Central Valley (Lindsay, Parlier, Madera and Los Banos).
  
  Note:
  
  Mileage is a reimbursable expense.

• Coordinate and develop activities around health, wellness, financial literacy, job readiness, educational, and community engagement activities.

• Develop program schedules and calendars for each site based on compliance, resident needs, and site capacity monthly in a timely manner.

• Ensure programming meets annual CTCAC Tax Credit and contract requirements.

• Conduct wellness check-ins by offering and encouraging to meet with residents 1:1.

• Create individualized goal plans with residents and track progress using case management data input system, while maintaining accurate, timely, and confidential case management documentation.

• Make referrals to appropriate agencies and provide follow-up.

• Enter attendance, demographic data, case notes, and service outcomes into data systems daily/weekly.

• Engage residents so that monthly participation grows.

• Maintain digital files, program records, and required compliance documentation in a timely manner.

• Prepare and distribute monthly site-specific newsletters and calendars to residents (door-to-door distribution included).