Housing Navigator Coordinator - Madera

Description

The Housing Navigator assists and supports the client in finding secure housing. Works as a liaison between the client and landlords or property management offices. Works with clients to develop and carry out action plans that improve their financial health to sustain housing. Maintains housing listing database.

• Conduct comprehensive assessments to determine clients' housing needs, preferences, and eligibility for various housing programs.
• Develop and implement individualized housing plans in collaboration with clients, focusing on their goals and barriers to housing stability.
• Provide ongoing case management, including regular check-ins, crisis intervention, and advocacy.
• Assist clients in identifying and applying for appropriate housing options, including private market rentals, subsidized housing, and transitional housing programs.
• Conduct housing search workshops and provide one-on-one support in navigating housing applications, tenant rights, and responsibilities.
• Accompany clients to housing viewings, interviews, and lease signings as needed.
• Build and maintain relationships with landlords, property managers, and housing providers to increase access to housing opportunities for clients.
• Mediate and negotiate with landlords on behalf of clients to address any issues that may arise before and after placement.
• Must be able to engage the family and yet maintain the boundaries of a helping relationship.
• Collaborate with community organizations, service providers, and local government agencies to coordinate resources and referrals for clients.
• Maintain accurate and up-to-date client records, including case notes, housing plans, and progress reports.
• Track and report on housing outcomes, including placements, retention rates, and barriers encountered.
• Ensure compliance with all relevant policies, procedures, and funding requirements.
• The position requires the ability to meet with children/families in various locations in the community. To meet this expectation staff are required to provide reliable transportation for travel for business purposes. Hold a valid California Driver's license. Possess a good driving record with no serious violation for the past three-year period and be able to provide proof of current automobile liability insurance that meets the minimum standard that meets the State of California requirements.
• Supports and promotes the mission, vision and value of the EPU.
• Exceptional Parents Unlimited, Inc. (EPU) facility hours are Monday – Friday; 8:00 AM – 6:00 PM. The positions require flexibility to work varied hours including some evenings and weekends.
• Must perform other duties as assigned by the program Director and/or President/Chief Executive Officer.

High school diploma or equivalent with minimum of 12 units in Social Services or other related field or demonstrate knowledge through comparable work experience.

Must have strong communication skills, written and verbal; able to make good, logical independent decisions within guidelines, accept responsibility; be detailed oriented, dependable, and reliable, committed, highly motivated, and adaptable; have self-confidence, strong time management skills and a professional code of ethics and professional demeanor; and take pride in producing a high-quality product.

• 2+ years’ experience in fields such as housing services, social services, or community outreach.
• 2+ years wording with and understanding of local housing policies, landlord-tenant relations, property management, affordable housing options, and/or financial literacy concepts is preferred.
• Experienced in developing personalized action plans and assessing client…