Document Management Associate

Covius offers an extensive benefits package for all employees, including medical, dental, vision and 401k.

• Sort, track and report incoming mail, scanning numbers, and noting daily box counts
• Update daily logs and reporting as required for tracking, billing and reconciliation
• Complete data collection from physical mail into our system of record with high level of accuracy and specific focus on document validation, signature verification, and ability to identify and document any markings contained on the documents
• Support the quality control (QC) process of all incoming mail
• Assist management with USPS pick up at the local Post Office
• Request, setup and prepare aged documents for storage to be picked up for off‑site storage
• Research and provide information for missing documents or escalation issues
• Attend ongoing training and assist leadership with review and provide feedback for training documentation to assist the team with future training sessions
• Clerical tasks such as printing separator sheets, ordering and distributing supplies, printing missing documents, etc.
• Perform minor maintenance on office/mailroom equipment
• Move or lift boxes or containers of documents for sorting, scanning, preparation and processing. Weight may be up to 30 lbs.
• Ability to effectively communicate with multiple levels of leadership throughout the company
• Escalate issues constructively and proactively for resolution
• While performing the duties of this position, the employee will view, have access to, and work with confidential financial data. The employee must adhere to strict confidentiality policies and procedures
• Work on special projects as requested, including but not limited to, system testing, reviewing and providing feedback to update training material, policy and procedures, etc.
• Employee will be expected to hit consistent accuracy and production goals as defined by their leadership

High School Diploma

• Experience with Enterprise management software with a proven ability to quickly learn its use, function and processes
• Ability to work well with others and communicate effectively, both verbally and written, in a team environment
• Experience with Microsoft Office Suite, with focus on Excel

• Strong ability to adapt to various tasks, visually identify different documentation types, and shift priorities in a fast‑paced environment
• Ability to pass typing and 10
  
  Key test with a high level of accuracy (99.0%+)
• Ability to maintain a high level of confidentiality
• High level of attention to detail
• Well organized and ability to work under pressure in a fast‑paced environment while maintaining a high level of accuracy and the ability to meet aggressive deadlines
• Regular and predictable attendance is required

Work is performed in climate controlled indoor administrative office setting. The noise level in the work environment is usually quiet to moderate, depending upon office or meeting location.

• Regularly required to communicate
• Frequently required to remain stationary
• Occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl
• Occasionally lift and/or move 10 pounds

Close and distance required with ability to see objects in presence of glare or bright lighting (e.g., computer screen).

Frequently interact with management, vendors, coworkers, industry constituents, clients and the public.

$16- $16.27 Hourly

Covius is committed to equal opportunity in all employment practices to all qualified applicants and employees without regard to race, color, religion, gender, gender identity, age, national origin, pregnancy, disability, genetics, marital status, military or veteran status or any other protected category as established by local, state and federal law. This policy applies to all aspects of the employment relationship including recruitment and hiring, placement, promotion, transfer, compensation, training and termination.

All such employment decisions will be made without unlawful discrimination based on any prohibited basis. The essential functions, working conditions and physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.