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Senior Customer Service Lead & Solutions Expert

Job in Madison Heights, Oakland County, Michigan, 48071, USA
Listing for: Motion
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Motion Industries is seeking a Senior Customer Service Representative for an on-site role in Madison Heights, MI. You will respond to complex customer inquiries, provide quotes, and process orders to ensure customer expectations are met.

You will influence profitability through pricing decisions, build lasting customer relationships, and guide junior staff while maintaining strong product knowledge. You may also source products across inventories, determine the best shipping methods, and handle

We have an opening for a Senior Customer Service Lead & Solutions Expert in Madison Heights, MI, United States within Management & Operations, Sales.

We are currently recruiting a Senior Customer Service Lead & Solutions Expert for our team in Madison Heights, MI, United States.

This is an excellent position to take on the Senior Customer Service Lead & Solutions Expert role at Motion.

Position Requirements
10+ Years work experience
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