Infor ERP Administrator

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Madison Heights, MI, US

11 days ago Requisition

Salary Range: $ To $ Annually

ND Defense LLC is an ITAR-registered defense contractor headquartered in Madison Heights, Michigan, with manufacturing operations in West Point, Mississippi. We specialize in tactical wheeled vehicles — MRAPs, Maxx Pros, and SOTVs — and are actively expanding into maritime, aerospace, electronics, medical devices, energy, and chemical distribution. With international operations spanning Abu Dhabi, Poland, MENA, and Latin America, we are growing rapidly and building the operational infrastructure to match.

This is a company where your work will be seen, your impact will be measurable, and your ability to grow with the organization is real.

We are looking for an experienced Infor ERP professional to take ownership of our ERP environment — stabilizing the system, closing configuration gaps, driving adoption across departments, and serving as our internal expert and trainer. This is a hands‑on technical role with direct organizational impact.

Infor is your primary mission. Over time, as the ERP environment matures, you will also lead the evaluation and deployment of AI-powered automation tools — particularly those that integrate with or extend the Infor platform — helping us operate more efficiently as we scale.

• Serve as the primary internal administrator for the Infor ERP system, owning configuration, user access, module settings, and system health
• Conduct a systematic assessment of current Infor utilization across manufacturing, supply chain, finance, and HR; identify gaps between what the system can do and how it is currently used
• Drive configuration improvements and build out underutilized modules to better support business operations
• Develop and deliver hands‑on training programs for end users across both sites (Madison Heights and West Point); build reference materials, SOPs, and quick‑reference guides tailored to each department's workflows
• Establish and maintain data integrity standards — clean master data, consistent item masters, accurate BOMs, and reliable reporting
• Troubleshoot system issues and coordinate with Infor support when escalation is needed; reduce dependence on external consulting over time
• Build integrations and data flows between Infor and adjacent systems (MES, compliance tools, HR platforms, reporting tools)
• Maintain system documentation including configuration logs, process maps, and user guides
• Serve as the point of contact for ERP‑related questions, issues, and enhancement requests from across the organization
• Partner with department heads to understand operational workflows and translate business needs into ERP solutions

As our Infor environment stabilizes, you will take on an expanding role in AI‑enabled process automation:

• Evaluate AI tools and agentic workflow platforms — particularly those designed to extend or integrate with Infor — for applicability to ND Defense operations
• Identify high‑value automation opportunities in finance, supply chain, procurement, HR, and compliance; build a prioritized roadmap
• Pilot and deploy automation solutions in coordination with department stakeholders; measure and report on outcomes
• Stay current on Infor's own AI roadmap (Infor Industry AI Agents, GenAI Assistant, Agentic Orchestrator) and advise leadership on adoption timing and approach
• Build internal capability — document automation deployments so the organization understands and can maintain what has been built

• 5 or more years of hands‑on Infor LN ERP experience in an administrative, analyst, or implementation role
• Demonstrated ability to configure Infor modules, manage user access, maintain data integrity, and support end users
• Experience training non‑technical users on ERP workflows — patience, clear communication, and the ability to meet people where they are
• Strong…