Quality Technician

About the Organization

Mettle Ops is a woman-owned business experienced in defense program management, federal acquisitions, business development, engineering, analysis, reporting, and risk management with the mission of helping soldiers survive on the battlefield. Through transparency and grit, Mettle Ops delivers multidisciplinary, comprehensive Department of Defense engineering solutions to government and industry partners on a national scale with a mission to build business based on a philosophy of hard work and dedication.

Mettle Ops believes they have a high obligation to the warfighter, their home state of Michigan, their customers, their employees, their faith, and their place on this earth. Mettle Ops is inspired by courage and tenacity and so-named Mettle Ops.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Support and enhance the Quality Department by maintaining, improving, and ensuring compliance of quality documentation, records, and quality management systems. This role works closely with Supplier Quality Engineers and other quality team members to manage document control, corrective action tracking, audit documentation, and compliance records. The Quality Technician ensures accuracy, organization, and consistency in all quality-related documentation while supporting audits, supplier quality activities, and continuous improvement initiatives.

• Maintain and improve the company’s Quality Management System (QMS) documentation and records.
• Manage document control processes including document creation, revision control, approvals, distribution, and archival.
• Support Supplier Quality Engineers by tracking corrective and preventive actions (CAPA), supplier corrective actions, and audit findings.
• Maintain supplier quality records including certifications, audit reports, and performance documentation.
• Ensure quality procedures, work instructions, forms, and templates are current, accurate, and properly controlled.
• Compile quality data and prepare reports for internal audits, external audits, and management reviews.
• Assist in preparing quality documentation for customer submissions, audits, and regulatory compliance requirements.
• Maintain calibration, inspection, testing, and quality records in accordance with company and regulatory requirements.
• Ensure all quality records are stored, retained, and accessible according to document retention policies.
• Participate in internal audits and support audit preparation activities.
• Identify opportunities for process improvements within the QMS and assist with implementation.
• Provide guidance to team members on document control and quality documentation procedures.

• High School Diploma (or GED)
• Associate’s degree in Quality, Engineering, Manufacturing, or related technical field preferred
• 3–5+ years of experience in Quality Assurance, Document Control, or Quality Systems in a manufacturing environment
• Experience working within ISO 9001 or AS9100 quality systems preferred
• Experience supporting audits, corrective actions, and document control processes strongly preferred

• Quality Management Systems – Understanding of ISO 9001 or AS9100 standards and quality system structure
• Document Control – Managing document revisions, approvals, distribution, and record retention
• Manufacturing Environment – Familiarity with production processes, inspection records, and supplier quality documentation
• Corrective Actions – Tracking and maintaining CAPA and supplier corrective action documentation
• Computer Systems – Microsoft Office, databases, and electronic document management systems

Knowledge: gained through college education proven by their diploma, learned through applicable company trainings proven with training completion certificates

Basic Skill Requirements: documented in employee’s resume, proven by their acquisition of a college degree

Full-Time

Salary $50,000 - $57,000

This position is currently accepting applications.