Communications & Multimedia Officer

* Potential $0 mthly cost for Individual Premium - Health/Dental Benefits.

* RSA - Retirement Benefits.
The City of Madison is seeking a creative, highly motivated Communications & Multimedia Officer to support the City’s strategic communications efforts through visual storytelling, digital content creation, and multimedia production. This position is responsible for producing engaging video content, photography, drone footage, graphics, and social media assets that highlight City initiatives, events, services, and community impact. The ideal candidate is a strong visual storyteller with experience in video editing, content production, and digital media strategy who can translate municipal operations into compelling and accessible public-facing content.

This role will be in the Mayor’s Office, reporting to the Director of Operations and Communications. This role works collaboratively across departments to support public engagement, brand consistency, and transparent communication through creative and innovative multimedia solutions.

• Assists in the development and execution of strategic communications initiatives that support the City’s goals, priorities, and public engagement efforts.
• Produces high-quality multimedia content including video, photography, drone footage, graphics, and digital storytelling assets for use across City communication platforms.
• Creates, manages, and publishes content for the City’s website, social media channels, newsletters, digital campaigns, presentations, and other public information platforms.
• Captures and edits video content for promotional campaigns, special events, community initiatives, and departmental projects.
• Assists with planning and execution of public awareness campaigns, community outreach initiatives, town halls, and special events.
• Collaborates with departments across the organization to identify compelling stories and communicate City services, programs, and accomplishments in an engaging and accessible manner.
• Supports media relations efforts through the development of press releases, media advisories, public service announcements, and visual media assets.
• Ensures consistent branding, messaging, and visual identity across all City communications and multimedia materials.
• Serves as a communications support resource during emergency situations, assisting with the timely dissemination of critical public information.
• Maintains and operates multimedia equipment including cameras, audio equipment, editing software, and drone technology in accordance with applicable regulations and best practices.
• Identifies opportunities for innovation and creative storytelling to enhance transparency, community engagement, and public trust.
• Maintains current knowledge of emerging communication trends, multimedia technologies, and industry best practices.
• Attends meetings, community functions, and special events on behalf of the Mayor’s Office and the City as assigned.

• Work in an office and field environment as needed to carry out various job assignments.
• Regular attendance is required, and must be able to work additional hours, nonstandard hours and weekends and at times with little or no notice.

• Bachelor’s Degree in Public Relations, Marketing, Communications or related field.
• 8 years of related experience in communication, marketing, public relations or a related field.
• Any combination of education, training and experience that demonstrates the above knowledge, skills and abilities.
• Must hold a current FAA Part 107 Remote Pilot License/Certificate.
• Must maintain a valid driver's license and a strong driving record to drive independently.

• Ability to exercise objective professional judgment.
• Ability to craft clear, concise, and engaging messages for diverse audiences.
• Ability to maintain calmness and composure under controversial or intense situations.
• Ability to work as a team and build relationships.
• Ability to write press releases, speeches, website content, and social media posts that engage and inform the public.
• Ability to tailor messages to diverse audiences and handle sensitive or confidential information with
• Abi…