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Team Member, Customer Service​/HelpDesk

Job in Madison, Madison County, Alabama, 35756, USA
Listing for: MacLellan
Full Time position
Listed on 2026-09-16
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 32000 - 40000 USD Yearly USD 32000.00 40000.00 YEAR
Job Description & How to Apply Below

With safety as our guiding principle, we perform critical process cleaning for our clients.

great benefits starting on your first day – check them out below!

We are Best People, Best Systems, Best Results; we bring people together who share our values and help them discover and achieve their potential. Our Cultural DNA is what differentiates us from other organizations. We believe that being good is for someone else, we resolve to be great! We make each other look great by having each other’s back! Our foundation and strength are found in our core values:
Trust | Integrity | Responsibility | Community | Excellence

About Us:

Mac Lellan Integrated Services is a dynamic and rapidly growing organization offering a range of services including Critical Process Cleaning, Building & Process Equipment Maintenance, HVAC & Mechanical, Production Support, and Water Treatment Management to a broad range of business partners across North America.

About You:

As a Team Member you are part of Best People working as a team performing critical process cleaning tasks. Utilizing our Best Systems, the Team Member identifies potential issues and reports those to your Group Leader; together you develop timely solutions to resolve potential issues. As the Team Member, you achieve Best Results by embracing our team mentality, by being fully invested and authentic.

You value diversity and inclusion, and you challenge the status quo by seeking new and innovative ways to make our work safer, easier, and faster.

Necessary Team Member

Skills:
  • Ability to stand, walk, push, pull, and bend throughout the shift
  • Excellent interpersonal and customer service skills.
  • Excellent teamwork skills.
  • Excellent verbal and written communication skills.
Necessary Team Member Requirements:
  • Reliable transportation
  • Ability to work weekends
  • Ability to follow instructions
What can you expect in return for your commitment to Mac Lellan?

You can expect a culture where we are transparent as an organization and open with each other, always working as a team to help one another. You can expect a culture where we take our work seriously, but not ourselves. In addition to a great culture, you can expect these great benefits too!

  • Medical, Dental, Vision, and Life Insurance Coverage begin on the first day of full-time employment
  • Flexible Spending Accounts and Health Savings Accounts available
  • 401(k) eligibility the first day of the month after your date of hire, 5% Company Match after 6 months of employment, Company match is immediately vested
  • Generous Paid Time Off (PTO) program that includes floating holidays in addition to paid company holidays
  • Optional Life Insurance available
  • Weekly Pay
  • Employee Referral Bonuses - get paid to bring your friends!
  • Paid Volunteer Time Off for Community Service
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