Learning Support Specialist

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Job Category:

Academic Staff

Regular

Learning Center Specialist

The Learning Support Specialist position in the School of Pharmacy at the University of Wisconsin-Madison, will enhance student learning, academic performance, and retention through individualized academic coaching, instructional support, and skill‑development programming.

Through collaborations with faculty and academic advisors, this role focuses on:

Providing proactive support and interventions for pharmacy students who may be academically at risk or navigating high‑stakes coursework and assessments

The use of evidence-based academic support practices, peer education models, and student success strategies to train, coach, develop, and supervise students, student leaders, and peer educators, including undergraduate and graduate student employees

Using student success data for program evaluation and continuous improvement

This full-time position is under the supervision of the Associate Dean for Student Affairs in the School of Pharmacy.

Provides supplemental instruction for students enrolled in classroom, online, and/or laboratory courses in a variety of formats such as one‑on‑one sessions, group sessions, peer mentor sessions, and seminars

Works to develop and/or design curriculum and/or techniques for instruction in a disciplinary area and suggests new ways of effective instruction within that discipline

Develops teaching techniques that enhance course effectiveness in alignment with desired outcomes and established strategy and may train other staff in use of said instructional techniques

May supervise the day‑to‑day activities of work unit employees involved in instructional support

May participate in strategic planning and grant proposals for instructional development, new teaching methods, and program direction

Meets with students for intake and general assessment and makes referrals to others on campus as appropriate

Assesses learner performance and may prepare reports recommending instructional improvements

Assists in defining the objectives of the program and plays a major role in carrying out program duties

The Office of Student Services at the UW–Madison School of Pharmacy supports and enhances the academic experience of all students enrolled in academic programs within the School of Pharmacy in a welcoming and inclusive environment.

We develop innovative programming and provide comprehensive services through our recruitment, admissions, academic advising, professional and career development, and retention activities.

Qualified candidates can expect to earn between $60,000 and $70,000 annually.

Candidates who are highly qualified may earn between $70,00 and $80,000 annually.

Employees in this position can expect to receive benefits such as generous vacation, holidays, and paid time off, competitive insurances and savings accounts, and retirement benefits through the Wisconsin Retirement System (WRS).

Familiarity with learning theory, educational psychology, and adult learning principles

Strong collaboration and communication skills

Experience with data collection and analysis

Excellent organizational, analytical, and project management skills

Experience teaching at the postsecondary level

Experience coordinating academic support programs such as tutoring, supplemental instruction, peer mentoring, or similar initiatives

Experience designing and facilitating workshops, orientations, or trainings

Experience with academic advising, educational coaching, or counseling in higher education

Experience in health sciences or professional programs, particularly medical or pharmacy education

Familiarity with curriculum requirements in medical or pharmacy education

Master's degree preferred minimum

Bachelor's degree required

Diversity is a source of strength, creativity, and innovation for UW‑Madison. We value the contributions…