Payroll Delivery, Senior Associate; Denmark

Position: Payroll Delivery, Senior Associate (Denmark)
Position :
Payroll Delivery, Senior Associate (Denmark)
Location :
Spain (fully remote or hybrid if located in Granada)
Our story

Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organisations globally.

With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver porting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward.

It’s why we’re so driven to connect passion with purpose. Our team’s experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.

To learn more about us, visit stradaglobal.comJob Summary To contribute and support the team responsible for the execution of payroll activities and/or data management/customer services activities, ensuring that output is accurate and on time. Your responsibilities may be focused on payroll and/or customer services and you will be flexible supporting either as or when required

Key Responsibilities Independently process Payroll End to End to ensure they are delivered as per the agreed processing calendar(s) and to the agreed KPIs and/or independently perform Data Management or Customer Service activities as per the agreed calendar and KPIsSupport Statutory and Year End Reporting to the agreed calendar(s) and to the agreed KPIsUse Payroll expertise to advise upon client queries/issues and ensure a strong understanding of country specific legislation and tasks

Support and knowledge transfer Apprentices and/or Associates on Data Management or Customer Service activities

Ensure Tickets and Calls are responded within SLA timescales and to a high standard

Support System Maintenance Testing Liaise and transact with Third Parties

SOC Controls completed on time and with the necessary evidences

Support and contribute to root cause analysis to ensure details are accurate and that feasible preventative measures are suggested to limit any reoccurrence

Conduct Knowledge Transfer sessions and ensure the audience has understood and can put into practice

Maintenance of DWIs to ensure processes are up to date and reflective of the service

All system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and/or Products can investigate

Highlight to Service Manager any deviations from the standard scope of service

Ability to recognize and deal appropriately with sensitive and confidential information

Time Recording to be completed accurately and on time Strada Security Standards are adhered and followed

Contribute to team meetings and raise any issues immediately to your Service Manager Ensure you are up to date with all Strada HR announcements and communications

Build good relationships with all lines of businesses where appropriate

Update internal stakeholders, when needed, in a timely and accurate way Participates in projects and activities as needed and assigned

Knowledge, Skills, Abilities, and Experience Knowledge, Education, Certification, Skills & Technical Proficiencies Experience administering Payroll or Health & Welfare/Benefits in an HR consulting, HR Outsourcing or Corporate environment.

HRIS knowledge:
Workday, SAP, or People Soft knowledge preferred

Fluent English (Danish is desirable)
Experience working with HR and payroll data

Work Experience Experience in a payroll administration, processing role (or similar)
Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint.

Flexibility to support a global and fast paced environment.

Excellent written and verbal skills.

Self-motivated and a willingness to learn.

Ability to collaborate and work in a team environment, as well as independently while…