IT Technical Specialist, SAP Basis
Listed on 2026-05-31
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IT/Tech
IT Consultant, IT Project Manager, Systems Engineer, Systems Analyst
Job Description About the Role
The IT Technical Specialist III (SAP Basis) is a technical role with global responsibilities for the availability, performance and maintenance of mission critical applications. This individual will be responsible for collaborating with Infrastructure, Security and Applications teams to proactively ensure applications are sized appropriately, secure and in a supported state according to regular maintenance cycles.
The role is to maintain overall application performance and system stability while supporting business initiatives for Application Lifecycle Management such as installations and patching, refreshes and landscape configuration.
Key Job Accountabilities- Leads SAP Basis technical application upgrades to qualifying environment
- Act as Subject Matter Expert for SAP Basis architecture, security and support processes
- Accountable for system support of deployment activities according to project timelines
- Identification and promotion of software and processes in alignment with Amcor needs
- Change agent for processes in support of maximum planned application availability
- Provide input to annual support budget
- Support IT goals and objectives
- Recommends and develops support processes that utilize standard Amcor applications for proactive application monitoring
- Drive awareness of deployed application roadmaps in coordination with Global Application teams
- Ensure Change Control processes are followed
- Manage complex troubleshooting and the use of root cause analysis for continuous improvement
- Develop strategic technology opportunities that enhance the Amcor user experience through higher efficiency, availability or usability
- (Release) Responsible for Data Archiving execution
- Provide Architecture strategy (On-Premise/Cloud, OS, Database) according to Amcor objectives and Financial Analysis
- Design and publish monthly Metrics dashboard. Provide results and any corrective action plans to IT Leadership
- Mentor as a senior technical resource for IT Technical Specialist I while training teammates
- (SAP Basis / DBA) Design and test Disaster Recovery processes according to IT objectives
- Perform assurance audits across production sites, focusing on operational, financial, and compliance risks
- Conduct process audits to evaluate efficiency, effectiveness, and internal controls
- Participate in and lead "Premium Projects" at site, Business Unit, Business Group, or Corporate level
- Identify improvement opportunities and provide practical, value-added recommendations
- Collaborate with cross-functional teams across multiple countries and cultures
- Contribute to the continuous improvement of audit methodologies and tools
- 10+ years of experience in a large installation
- Advanced problem solving
- Process improvement experience
- Superior communications skills - both oral and written - to successfully interact with project teams from various departments/business units
- Bachelor's degree in MIS, Computer Science or equivalent work experience
- Related Certifications preferred
- Experience supporting systems within a manufacturing environment is a plus
- (SAP BASIS) 10+ years of experience in SAP BASIS administration in a 24/7 environment
- 10+ years of work experience in IT, including software development (SDLC) & Project Management experience
We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:
- Our people are engaged and developing as part of a high-performing Amcor team
- Our customers grow and prosper from Amcor's quality, service, and innovation
- Our investors benefit from Amcor's consistent growth and superior returns
- The environment is better off because of Amcor's leadership and products
Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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