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L2 Desktop Support Engineer Site & Field Tech
Job in
Madison, Madison County, Alabama, 35756, USA
Listed on 2026-07-23
Listing for:
Tata Consultancy Services
Full Time
position Listed on 2026-07-23
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Tata Consultancy Services in Madison, AL, is seeking a Tier 2 (L2) support specialist to diagnose and resolve incidents beyond L1, covering software and hardware issues, with strong communication under pressure.
The role requires on-site presence, site-to-site travel as needed, ticketing in Service Now, and close collaboration with product and engineering teams to maintain high SLA performance.
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