Practice Manager

Employment Type

Full‑Time

The pay range for this role is $60,631 - $87,578 annually. The specific rate will be determined based on experience, skill level, abilities, education, location, and schedule.

In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day‑to‑day operations so the medical team can devote their time to delivering the highest quality veterinary care. Your medical practice management skills will be put to use to drive business results, and your people leadership skills will come into play as you develop associates and foster an engaging team environment.

Along with a team of knowledgeable pet health care experts, you’ll ensure that clients and patients have a positive experience when they visit the hospital. Through professional relationships with other stakeholders, including the veterinary medical team, field leadership, corporate headquarters, and associates (if applicable), you’ll help optimize the growth of both businesses. You will also have the opportunity to benefit from a variety of educational opportunities and resources that support your career path.

• Bachelor’s degree in business or related discipline preferred, or the equivalent combination of education, training, and experience that provides the required knowledge, skills and abilities.

• Three years of related experience (health care, veterinary profession, service industry, etc.), including direct supervisory experience such as hiring and associate development.

The position of Practice Manager requires versatility. Duties involve everything from interviewing, hiring, and developing associates, to evaluating hospital processes, progress, and productivity.

You will also train associates on how to educate clients about Optimum Wellness Plans, preventive care, pet health needs, and hospital services.

• Educate associates on Banfield guidelines and practices.
• Budget and plan for the hospital.
• Support daily operations and staff.
• Schedule associates, coordinate time off, and manage continuing education needs.

The foundation of our culture and approach to business is known as The Five Principles:
Quality, Responsibility, Mutuality, Efficiency and Freedom. These values are shared by all Banfield employees and are integrated into daily decisions and processes.

• Strong organizational, communication and interpersonal skills.
• A knack for problem solving.
• Conflict management experience.
• Leadership and analytical know‑how.

• Comprehensive Medical, Dental, and Vision Insurance.
• Generous Retirement Plans (401(k) and Roth) with company match.
• Paid Time Off and holidays.
• Top‑tier Mental Health and Well‑being Resources, including free coaching and counseling.
• Associate Life Insurance (company‑paid) and Supplemental Life Insurance option.
• Company‑Paid Short‑ and Long‑Term Disability.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
• Paid Parental Leave for both birth and adoption.
• Continuing Education Allowance for eligible positions.
• Backup Child and Elder Care and Family Support Resources.
• Fertility and Family Building Support.
• Digital Exercise Therapy.
• Voluntary Protection Benefits.
• Legal Plan providing coverage for a wide range of legal needs.
• Identity Protection.
• Commuter Benefits.
• Three Free Optimum Wellness Plans for Pets.
• Exclusive Discounts on products and services.

Banfield Pet Hospital embraces a drug‑free, smoke‑free, equal opportunity environment. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with a disability.

Banfield complies with all applicable federal, state, and local laws governing nondiscrimination in employment in every Banfield location. We believe that embracing inclusion and diversity enables us to live our purpose: a better world for pets.