Senior Manager, Strategic Project ​/ Program Management

Role Overview

The Senior Manager, Strategic Project / Program Management is a people leader and consultative program-level integrator responsible for owning the execution of the most complex, cross-functional technical programs across vAuto's full portfolio of software solutions - from product inception and development through release, launch, and market adoption. This role leads and develops a team across multiple levels, aligned to distinct focus areas spanning module delivery, enterprise programs, and foundational transformation initiatives.

They serve as a trusted thought partner to executive sponsors, shaping how the PMO delivers measurable business value and ensuring the organization is informed, prepared, and equipped to adopt change before it arrives. They bridge tactics and strategy by orchestrating readiness plans, mitigating risks, and driving stakeholder engagement - and serve as the escalation point for the most complex programs across the portfolio.

The Senior Manager raises the capability bar across the team, modeling AI-powered delivery practices, consultative behaviors, and executive presence - and builds practitioners who reflect that same standard. They are sought out by senior leaders for their judgment, not just their process rigor.

• Owns the delivery of the most complex, cross-functional software release programs across vAuto's module portfolio - from product inception through release, launch, and market adoption.
• Develops a point of view on portfolio trade-offs and brings prioritization recommendations to Directors and AVPs with clear rationale - does not simply present options and wait for direction.
• Proactively identifies when program scope has drifted from strategic intent and raises the conversation with executive sponsors - including recommending course corrections or stops when warranted.
• Establishes right-sized governance (Steer Cos, risk councils, escalation paths) that reduces decision latency and unblocks dependencies across concurrent module releases.
• Ensures KPIs, benefits tracking, and delivery milestones are in place and actively maintained throughout the program lifecycle.
• Serves as the escalation point for the most complex programs across the module portfolio; influences senior-level decision-making on launch strategies and release sequencing.
• Owns PMO delivery frameworks, playbooks, and templates for the modules pillar; leads capability-building for the team and drives continuous improvement grounded in lessons learned.

• Leads and develops a team across multiple levels, providing coaching, guidance, and structured feedback that raises the capability bar across the pillar.
• Fosters a culture of accountability, collaboration, and consultative delivery - modeling the standards expected of every practitioner on the team.
• Actively manages team capacity across concurrent programs; aligns resources to strategic priorities and escalates resourcing constraints before they threaten delivery.
• Identifies and cultivates succession paths within the team; invests in practitioner growth as a deliberate leadership responsibility.

• Drives clarity and reduces uncertainty across the module portfolio by communicating program status, risks, and decisions proactively - calibrating message and medium to the audience.
• Produces high-quality executive narratives for Directors and AVPs - translating execution detail into business-relevant insights that enable faster decisions.
• Earned a seat at the table before the agenda is set; engages senior stakeholders during planning and problem framing, not just execution.
• Demonstrates political acumen and tact in escalation; exercises sound judgment in how and when to surface issues across organizational levels.
• Actively communicates team and individual wins; ensures the work of the module pillar is visible to senior leadership.

• Champions responsible AI adoption across the modules pillar; identifies, pilots, and scales AI-assisted workflows to reclaim team capacity for higher-value work.
• Establishes team norms for…