DC Operations Supervisor

Responsible for all day‑to‑day warehouse activities including work scheduling, staffing, coaching, discipline, data collection, and reporting. Supervises employees, ensures compliance with safety, quality, and compliance standards, and leads Continuous Improvement initiatives. Maintains a culture of continuous improvement and fosters innovation and participation among team leaders and members. Drives Nestlé Continuous Excellence (NCE) and Continuous Process Improvement (CPI) activities.

• Manage work schedules (vacation, holiday) and payroll for hourly and salaried non‑exempt employees.
• Facilitate variance investigations and KPI collection and preparation with the facility Process Specialist to drive CPI with the teams.
• Provide coaching, training, development, and progressive discipline to employees in support of large‑scale change initiatives.
• Use one‑on‑one personal contact as the primary tool to provide leadership to employees (TLs, TMs, SRCs) to meet operational needs and goals, while maintaining emphasis on Safety and Quality and meeting productivity objectives.
• Evaluate and prioritize daily shift workload, plan execution, manpower/equipment utilization; maintain logs of shift operations, production summaries, overtime, and downtime reports. Provide real‑time information to teams for performance management, produce specialized reports that aid CPI, and manage overall warehouse workflow.
  • Responsible for producing specialized reports that can be provided to the teams as aids in driving CPI (e.g., product trends in key statistical tracking areas).
  • Provide real‑time information to teams for managing performance.
  • Manage and control the overall warehouse workflow using ideas and areas for improvement identified by the teams.
• Adhere to Good Manufacturing Practices (GMPs) and ensure all team members understand and follow them. Solve basic system issues and be conversant in SWOP, SAC, Access, Excel, Tracks, Performance Management System, SAP/IMREX, Kronos, and other warehouse systems.

• Responsible for maintaining safety and sanitation standards for efficient day‑to‑day operations.
• Sustain a safe, clean working environment at all times, including maintaining all equipment in good working condition.
• Comply with all safety & environmental practices, and report incidents immediately.
• Ensure employees follow all safety requirements related to materials and equipment (e.g., daily inspections of forklifts, seat‑belt use, no speeding, observe pedestrian right‑of‑way).
• Comply with FDA/USDA rules, procedures, and work practices.
• Escalate and report all quality and food safety findings or incidents.
• Promote the identification of quality improvement and cost reduction efforts.
• Participate in continuous process improvement efforts in the facility and the overall Logistics Network.

• High school diploma required.
• Bachelor's degree in Supply Chain Management or relevant field preferred; or equivalent combination of education and relevant work experience.
• Must be able to work any shift and overtime as required.
• Must be willing to travel 10% of the time.
• Must be flexible and adaptable to a changing environment.

• Experience in a manufacturing/distribution or other warehouse environment preferred.
• Strong experience and proficiency with computer systems and related software preferred.
• Experience in business, finance, systems, and total supply chain desirable.
• Experience in process improvement (Six Sigma, 5S, Kaizen, etc.).
• Experience in change management in a factory or DC environment.
• Experience with labor standards.

• Developed leadership skills: ability to motivate, mentor, coach, and influence people.
• Ability to work effectively in a networking structure.
• Effective communication upwardly and laterally on all essential matters.
• Experience in collecting value‑added data through systems and reports.
• Be able to multi‑task in a fast‑paced environment.
• Excellent decision‑making and problem‑solving skills.
• Leading people to develop analytical, decision‑making, and problem‑solving skills…