Hospice Patient Care RN Manager

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Job Description Overview :
Advance Hospice Care. Lead Clinical Excellence. Inspire Compassionate Teams.
We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities to ensure the delivery of high-quality, compliant hospice services. This leadership role involves managing clinical operations, coordinating care, and developing staff to uphold the highest standards of patient care and regulatory compliance.
As a Hospice Patient Care Manager, You Will:  
• Oversee and direct patient care services to ensure the delivery of high-quality hospice care  
• Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits—making decisions based on clinical judgment and priority  
• Triage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner  
• Lead or facilitate Interdisciplinary Group (IDG) meetings, including presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes  
• Serve as a mentor, trainer, and clinical support to associates, supporting development, performance, and compliance  
• Ensure all care delivery meets federal, state, and local regulatory standards, as well as company policies and procedures  
• Support performance improvement initiatives, quality assessments, and operational efficiencies within your location

About You:

Qualifications

– What You’ll Bring :  
• Current RN license in the state of employment  
• Graduate of an accredited nursing program  
• Minimum of 3 years of direct patient care experience, including 2 years in a hospice or home-based care setting  
• Demonstrated ability to apply hospice principles, industry standards, and regulatory compliance (Medicare, Medicaid, JCAHO, ACHC)  
• Knowledge and compassion for terminally ill patients and their families  
• Ability to lead a diverse care team while adapting to the emotional and clinical needs of patients from various backgrounds  
• Strong interpersonal, organizational, and leadership skills  
• Competency in clinical documentation and technology systems    

Preferred Qualifications (Not Required):  
• Bachelor of Science in Nursing (BSN)  
• Previous leadership, team management, or supervisory experience in hospice or home health  
• Familiarity with EMR systems and telehealth platforms  
• Certification in Hospice and Palliative Nursing (CHPN)  We

Offer:

Benefits for All Associates (Full-Time, Part-Time & Per Diem):  
• Competitive Pay  
• 401(k) with Company Match  
• Career Advancement Opportunities  
• National & Local Recognition Programs  
• Teammate Assistance Fund    Additional Full-Time Benefits:  
• Medical, Dental, Vision Insurance  
• Mileage Reimbursement or Fleet Vehicle Program  
• Generous Paid Time Off + 7 Paid Holidays  
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)  
• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)  
• Free Continuing Education Units (CEUs)  
• Company-paid Life & Long-Term Disability Insurance  
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)    Ready to Join a Team That Cares?
Apply today and help us lead the way in delivering hospice care that truly matters.  Legalese:  
• This is a safety-sensitive position  
• Employee must meet minimum requirements to be eligible for benefits  
• Where applicable, employee must meet state specific requirements  
• We are proud to be an EEO employer  
• We maintain a drug-free workplace

Location:

Southern Care Our Company:
At Southern Care, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice…