Assistant Property Manager, Elements of Madison

Position:

Assistant Property Manager, Elements of Madison

Elements of Madison

101 Royal Drive

Madison, AL

952

1

Sterling Group
is a family-owned vertically integrated real estate investment services firm started in 1976. Our organization includes development, construction, property management and investment management with a specialty in multifamily housing and self-storage facilities. Our executives are involved daily and work closely with over 375 colleagues in multiple states throughout the Midwest and Southeast. We are looking for self-driven professionals with high accountability and integrity.

• Training and Career advancement opportunities
• Recognition programs
• Competitive wages
• Full benefits
• Family friendly culture
• Work life balance

• Assistin the management of the daily operations of assigned property to ensure profitability to Sterling Management and
  100% compliance with all Sterling policies and procedures.
• Assistin the development of and/or implementation of the Sterling 5 P’s Business Plan to ensure the property meets or exceeds the expectations of the owners, residents, vendors, and all customers.
• Maintain all officeand supervisory functions inthe
  
  Property Manager’s absence.
• Manage lease renewals and move-ins,ensuring all paperwork and processes are completed accurately.
• Assist with managing resident files, ensuring all documentation is up to date and compliant with company and legal requirements.
• Support propertymanagerin the preparation of reports and budgets, tracking income and expenses.
• Maintain effective communication between management, residents, and vendors.
• Help with marketing efforts, such as property advertising, online listings, social media engagement, and promotional events to attract new tenants.
• Monitor the property's competitive landscape and suggest pricing and marketing strategies to attract high-quality tenants.
• Assistwithmanaging eviction processes, ensuring legal procedures are followed appropriately.
• Perform morning merchandising each day within the first hour to ensure the community is clean, well-organized, and prepared for business operations.
• Update, organize,andmaintainelectronicresidentfilesand all tracking reports.
• Prepare electronic lease agreements and resident move-in packets, ensuring all resident documentation is accurately uploaded and properly labeled in their Yardi account.
• Assist with lead management and property and apartment tours with prospective applicants and document each interaction including shows within Yardi's CRM system.
• Maintainanacceptable visit-to-applicationandappointment-to-showclosingratio.
• Assist applicants throughout the application process. Process rental applications and lease agreements per policy andsubmitall applications to the Property Manager for final approval.
• Process rental payments in Yardi promptly, issue late notices, apply late fees, perform occupancy checks, and update Yardi with delinquency memos. Carry out collection efforts in alignment with company policies, striving to achieve budgeted delinquency goals.
• Handle tenant inquiries, concerns, and complaints, providing solutions in a professional andtimelymanner.
• Follow up with current residents to ensure satisfaction and help reduce turnover.
• Manage the lease renewal process by tracking upcoming expirations, sendingtimelynotices to residents, negotiating renewal terms, and ensuring completed renewals are accurately documented in Yardi’s system, allin accordance with company policies and occupancy goals.

Monday - Friday 9:00am - 6:00pm
Rotating Saturdays 10:00am - 4:00pm

• High School Diploma or G.E.D. equivalent.
• Minimum of two (2) years’…