Sales Associate

About Petco

Petco is where pets and pet parents go to find everything they need to live their best lives. With over 60 years of experience, we offer products, services, and expert support across 1,500 stores, 250 Vetco Total Care hospitals, and numerous preventive care clinics throughout the U.S., Mexico, and Puerto Rico.

As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment for everyone who walks through our doors.

• Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Share accurate product and pet care information to help customers make informed choices.
• Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.
• Greet customers and deliver friendly, helpful, and solution‑focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Support teammates through collaboration and teamwork.
• Help maintain an organized, visually appealing sales floor.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Assist with store recovery, merchandising, and promotional set‑ups.
• Follow all company policies, procedures, and safety standards.
• Support additional tasks and responsibilities as assigned.

Customers feel welcomed and supported during every visit. The sales floor is clean, stocked, and easy to shop. Team members work collaboratively to support store goals. Pets are cared for safely and responsibly.

This role is performed on the sales floor in a Pet Care Center retail environment. It requires frequent standing, walking, bending, kneeling, reaching, and lifting up to 50 pounds. The role includes regular customer interaction, POS transactions, and exposure to animals and cleaning chemicals. Working hours include evenings, weekends, and holidays.

• Experience in retail or customer service (preferred but not required).
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast‑paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Purpose‑driven work that makes a difference for pets and people. A welcoming, inclusive team environment. Opportunities to learn, grow, and explore career paths. A fast‑paced role where no two days are the same. Starting rate: $12.00.