Manager, Retail

Who We Are:

Playa Bowls is New Jersey's Original Acai Shop, and our mission is to bring super fruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began as a pair of blenders, a patio table, and a fridge has flourished into a 200-unit+ operator and franchisor of the leading fast casual restaurant concept.

Key Responsibilities:

* Hire, train, and manage a team of positive, motivated employees.

* Foster a fun, welcoming, and high-energy store atmosphere.

* Ensure top-notch customer service and maintain high satisfaction standards.

* Oversee inventory, ordering, and supply chain management to ensure product availability.

* Create schedules to ensure appropriate staffing, including weekends.

* Manage store operations, cash handling, and adherence to company policies.

* Track sales goals and implement strategies to drive revenue and store performance.

* Represent the brand positively in the local community.

What We're Looking For:

* 2+ years of management experience (restaurant, café, smoothie/juice bar, hospitality, or retail preferred).

* A fun, energizing leadership style that motivates your team and excites customers.

* Strong background in customer service with a guest-first mentality.

* Experience managing inventory and supply chains.

* Weekend availability is a must.

* Passion for healthy food, wellness, and building community.

* Ability to thrive in a fast-paced, hands-on environment.

What We Offer:

* Competitive salary + performance-based bonus opportunities.

* Opportunity to grow with a new and exciting brand.

* Supportive ownership and team culture.

* Employee discounts on smoothies, bowls, and more!

* The chance to make a real impact on a growing business in the vibrant Ithaca community.

What You'll Bring:

* A Team Player

* Positive Attitude

* Flexible Schedule

* And most importantly, FUN