Retail Assistant Store Manager - Madison, WI

Job Posting:
June 9, 2026. Unposting Date:
June 15, 2026.

Retail Assistant Store Manager – supports overall store effectiveness and delivers exceptional customer experience in partnership with the Store Manager.

• Engage customers on the sales floor, assist with device setup, plan selection, and complete sales transactions to achieve individual and store sales goals.
• Support daily store operations in partnership with the Store Manager, ensuring company standards and processes are followed.
• Reinforce training, onboarding, and policy expectations through hands‑on guidance and modeling best practices.
• Follow established procedures to support store operations during scheduled shifts, including when the Store Manager is not present.
• Partner with the Store Manager on team‑related matters and elevate employee relations or policy concerns as appropriate.
• Complete opening and closing responsibilities, including register reconciliation and securing the store according to company guidelines.
• Maintain store presentation standards, ensuring the sales floor, backroom, and customer areas remain clean, organized, and welcoming.
• Implement marketing and merchandising updates, including promotional materials, signage, device displays, and pricing changes.

• High School Diploma required.
• 2+ years of retail experience required; wireless, specialty retail, or big‑box experience preferred.
• Strong communication skills, both verbal and written.
• Demonstrated ability to support training and guide team members.
• Solid business acumen and understanding of retail performance metrics.
• Self‑motivated with the ability to work in a fast‑paced environment.
• Flexible schedule, including weekends and occasional travel as needed.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing, and moving items.
• Ability to move around the store, assist customers, and maneuver merchandise when necessary.

Wage: $21.50–$22.50 per hour plus uncapped commission.

Schedule:

Modified full‑time, 30–39 hours per week (average 35 hours).

Pay & Benefits Data (in accordance with the Equal Pay and Opportunities Act):

• Competitive base pay with potential for shift differential, overtime, and bonus pay.
• Medical insurance (98% company‑paid for full‑time employee‑only coverage).
• Dental and vision insurance (100% company‑paid for full‑time employee‑only coverage).
• 401(k) company match of 100% up to 6% of pay.
• Discounted Consumer Cellular wireless phone plan for employees.
• Paid Time Off (PTO) available following a 30‑day waiting period.
• 6 company‑paid holidays plus 16 hours of floating holiday accrual per year.
• Flexible Spending Accounts for health care and dependent care expenses.
• Life and AD&DD insurance equal to 1x annual earnings (100% company‑paid).
• Long‑Term Disability insurance (100% company‑paid).
• Employee Assistance Program (100% company‑paid).
• Education reimbursement.
• Employee rewards program.
• Accrue up to 40 hours in first year for hourly positions and up to 120 hours for salaried positions.

Pre‑employment background check and drug screen required.

Primary

Location:

Madison, Wisconsin, United States.

Job Title:

Retail Associate – Retail Assistant Store Manager.

Schedule:

Full‑time, modified full‑time.

Travel:
None.