Rhoze Retail Manager

DISCOVERY LAND COMPANY

Discovery Land Company is the world’s leading developer and operator of private residential golf and outdoor sporting communities. With more than 25 communities across North America, the Caribbean, and Europe, DLC is synonymous with extraordinary environments, authentic hospitality, and an uncompromising standard of living. At the center of every DLC community is a culture of belonging — where members and their families experience the best of the outdoors alongside world‑class amenities, dining, wellness, and retail.

The Madison Club in La Quinta, California is one of DLC’s flagship desert properties, offering an intimate, highly personalized club experience to an ultra‑high‑net‑worth membership. The Rhoze Luxury Retail Boutique at The Madison Club is the flagship expression of DLC’s luxury retail concept — a curated lifestyle boutique offering apparel, accessories, and exclusive product for members and their families.

We are seeking an accomplished boutique retail leader to serve as Rhoze Manager at The Madison Club. This is a rare opportunity to own and operate a luxury retail boutique within one of the world’s most exclusive private clubs — where the bar for member experience, product curation, and visual presentation is exceptionally high.

The Madison Club, La Quinta, CA

Director, Luxury Retail

General Manager, The Madison Club

Rhoze Luxury Retail Boutique + Spa Boutique

Retail / Club Operations

Full-Time, Exempt, On‑Site

• Lead all daily operations of the Rhoze Luxury Retail Boutique — floor coverage, opening/closing, scheduling, transactional accuracy, and impeccable presentation at all times.
• Build genuine, lasting relationships with members; maintain a detailed record of member preferences, sizing, and purchase history to deliver proactive, personalized service.
• Execute special orders, styling consultations, and gift experiences that reflect the Madison Club’s culture of thoughtful hospitality.
• Conduct a daily check‑in with the Spa Boutique to assess visual merchandising, gather sales feedback, and address inventory needs; serve as the primary retail resource for the Spa team.

• Hold full buying responsibility for the Spa Boutique — from vendor sourcing and purchase order execution through receipt and floor placement — in coordination with Spa leadership and the Director of Luxury Retail.
• Partner closely with the Director of Luxury Retail on Rhoze seasonal assortment, contributing member insights, sell‑through data, and local market context to inform buying decisions.
• Execute all seasonal floor sets, fixture changes, and visual directives with precision; ensure both boutiques are freshly merchandised and on‑brand at all times.
• Manage vendor relationships, purchase orders, new account set‑up, and all order tracking across both retail spaces.

• Oversee all inventory functions across the Rhoze Luxury Retail Boutique and Spa Boutique: receiving, ticketing, replenishment, markdowns, transfers, and end‑of‑season reconciliation.
• Utilize Management One (open‑to‑buy) and POS systems to maintain accurate inventory records and flag discrepancies; conduct regular physical inventories and monitor sell‑through.
• Coordinate with the Retail Administrator and accounting team on invoice processing, AP reconciliation, and retail SOPs.

• Plan and execute Rhoze Luxury Retail Boutique events — trunk shows, member shopping evenings, seasonal launches, and brand activations — in collaboration with the Madison Club Events team.
• Identify opportunities throughout the club calendar to activate retail and drive member engagement.

• Supervise and develop boutique associates; foster a team culture built on product expertise, member‑first service, and pride in presentation.
• Deliver ongoing product knowledge training; partner with the Director of Luxury Retail and HR on recruiting, onboarding, and team development.

• 4+ years of retail experience, including at least 2…