Sales, Sales Development Rep​/SDR, Sales Representative

About Us

Foundation Building Materials (FBM) is a leading construction materials distribution company serving the commercial and residential construction markets across United States and Canada. In conjunction with Unified Door & Hardware Group (UDHG), a premier provider of commercial door, frame, and hardware solutions, FBM supports a broad range of construction and architectural projects nationwide.

Together, FBM and UDHG’s 8,000+ Team Members are committed to operational excellence, innovation, and employee development. By combining scale, specialty expertise, and a customer-first mindset, we deliver high‑quality products and services to contractors, builders, and project teams across diverse markets. As the organization continues to grow and evolve following the recent acquisition by Lowe’s, we are investing in strong, forward‑thinking talent to support our long‑term success.

At Foundation Building Materials (FBM), Inside Sales Professionals are trusted partners who build strong customer relationships through expert guidance and exceptional service. From the front counter to tailored solutions, you'll be at the heart of our success.

Customer Service & Sales Support

• Maintain professional, courteous communication with customers before, during, and after sales
• Provide knowledge on products and generate accurate quotes and proposals
• Assist walk‑in customers and handle inquiries or complaints promptly
• Drive profitable sales through effective selling, upselling, and cross‑selling

Order Management & Communication

• Enter orders, pricing, and customer data into systems accurately
• Respond to orders and quote requests via multiple channels (phone, email, fax, etc.)
• Collaborate with outside sales reps and internal teams to fulfill customer needs

Inventory & Showroom Operations

• Maintain stock levels, organize the showroom, and support physical inventories
• Schedule and coordinate inbound/outbound deliveries and shipping logistics
• Negotiate freight rates and manage inventory movement efficiently

Cash Handling & System Use

• Operate and balance the cash register and drawer daily using proper procedures
• Utilize management software for billing, reporting, and project tracking

Product & Project Knowledge

• Maintain up‑to‑date product expertise
• Manage documentation and order details for large or complex projects

Logistics & Operations Coordination

• Coordinate deliveries with Operations staff
• Coordinate purchase and delivery of special products

  Trainings

  • Must attend all required meetings in relation to sales and all company required training programs

  Miscellaneous

  • Support our values in the stated areas of Safety, Customer Focus, Teamwork, Integrity and being a Company of Choice for both employees and customers
  • Other duties as assigned

  Qualifications

  • High school diploma or equivalent required
  • 2+ years inside sales experience (incoming call preferred)
  • Excellent verbal communication skills and telephone manner
  • Ability to focus on different tasks and use time efficiently to achieve desired outcomes
  • Familiarity with Windows operating systems
  • Warehouse work which includes forklift experience/training
  Compensation and Benefits

  Reports To

  Branch Manager

  Compensation

  The listed pay range reflects the expected base rate for this position; actual compensation may vary based on factors such as experience, qualifications, and cost of living in the assigned market. This is a full‑time position with competitive pay and benefits.

  Benefits

  At FBM, we’re committed to supporting our employees both personally and professionally. We offer a comprehensive and competitive benefits package designed to help you thrive inside and outside of work. Our excellent package includes:

  • Medical
  • Dental
  • Vision
  • HSA/ FSA plans
  • Voluntary Life and Accidental Death & Dismemberment (AD&D) Insurance
  • Critical illness, Hospital Indemnity, Accident Coverage
  • Legal Insurance Plan
  • Generous 401(k) plan with company match
  • A career path designed with you in mind
  Statements

  Equal Opportunity Employer

  Foundation Building Materials is an Equal Opportunity Employer and committed to providing equal employment opportunities to all individuals, including those…