Broadband Specialist V, Headend

Position Overview

Primarily responsible for maintenance, repair, additions, alterations and general upkeep of primary headends, secondary headends, hub sights and relay sights, antennas, towers, earth stations. Reception, processing, combining and transmission of standard analog and digital CATV services, high speed and telephony duties as directed by Supervisor.

• Company provided vehicle and gas card
• Paid on the job training and opportunity to promote quickly
• Company provided tools, tablet, and phone
• Health, vision, and dental insurance
• Paid vacation, holidays and flex paid time off
• 401K with generous company match
• Pay increases through self-guided training
• Performance bonus potential
• Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided!
• Education Enrichment up to $5,000 per year for qualified employees
• Company provided uniforms and boots
• Employee Wellness Program

• Perform all job responsibilities and duties of a Broadband Specialist I-V
• Perform regular maintenance, repair, testing alignment, alterations and adjustment on all headend equipment including, but not limited to, processors, modulators, demodulators, encoders, decoders, satellite receivers, all types of switchers, fiber optic transmitters, fiber optic receivers, other fiber optic equipment, digital headend equipment, telephony equipment generators, air conditioning, power conditioning and other headend and plant equipment
• Ability to perform regular proof of performance and other headend and plant testing, documentation and reporting in accordance with FCC rules
• Perform headend alterations including design changes, service additions, service changes, channel rearrangements, equipment improvements and changes including air conditioning, power conditioning, standby generators, towers, antennas and satellite RX/TX stations
• Maintain thorough and current proficiency of FCC performance specifications, and can, without supervision, initiate and complete comprehensive testing including (but not limited to) all FCC required or recommended tests and measurements
• Insure that the headend and all related equipment is properly maintained within these specifications at all times
• Perform training of personnel as directed by supervisor
• Properly protect and defend equipment, property and material against loss, theft or damage
• Maintain all equipment assigned in proper working order including regular calibration, repair, adjustment and alignment
• Maintain security, including security and alarm systems, of facilities in accordance with policy
• Perform installations and changes of service, while adhering to applicable codes, requirements, guidelines, company procedures and safe work practices in order to provide an outstanding customer experience

• 8 years Cable Television or Telecommunications Technical Experience with at least 3 years as an Advance Technician or equivalent
• High school diploma or GED required. Associates preferred
• Valid driver’s license; satisfactory driving record required
• Ability to interpret and correctly fill out various work order forms provided by the Company
• Ability to interact with customers and co-workers; ability to communicate verbally
• Good written and oral communication skills
• Ability to work in all weather conditions and at various heights
• Ability to work flexible work hours, including evenings, weekends, holidays and overtime as required

• Physical effort represented by frequent handling of heavy objects (approx. 50-100 lbs.) and materials, or heavy hand tools

Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments;

performance management; rewards; promotions; training and development; reassignments; discipline; and separations.

The salary range for this position is $21.25 - $30.97 an hour. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.