Senior Forklift Technician​/Field Service Mechanic

Senior Forklift Technician / Field Service Mechanic

Department: Service

Employment Type: Full Time

Location: BR07- MADISON, AL

Reporting To: Stephanie Nave

Location/Territory: Madison, AL

Schedule: Full-Time | Field Service

Pay: Competitive; based on experience

Additional Value: Take-home service van, paid travel time, fuel card, quarterly tool allowance, cell phone allowance, OEM training, uniforms, profit sharing, and 401(k) match

WMH Solutions is hiring an experienced Senior Forklift Technician / Field Service Mechanic to join our growing service team.

This role is built for a skilled technician who can work independently in the field, diagnose complex equipment issues, communicate professionally with customers, and help keep material handling equipment running safely and efficiently.

If you have experience as a Forklift Technician, Field Service Technician, Diesel Mechanic, Heavy Equipment Technician, Mobile Service Technician, Industrial Maintenance Technician, Equipment Mechanic, Road Service Technician, or Maintenance Mechanic
, this could be a strong next step in your career.

Experienced technicians want more than a job. They want strong support, reliable equipment, clear expectations, steady work, and real career growth.

• Company-provided take-home service van
• 100% paid travel time
• Fuel card
• Quarterly tool allowance
• Monthly cell phone allowance
• Tablet and advanced diagnostic technology
• OEM factory training and certifications
• Uniforms provided and laundered weekly
• Safety shoe allowance
• PPE provided
• Medical, dental, and vision insurance
• Company-paid life insurance and AD&D
• Paid holidays and PTO
• 401(k) with company match
• Profit sharing opportunities
• Stable, year-round work
• Long-term career advancement opportunities

As a Senior Field Service Technician
, you will diagnose, repair, maintain, and support forklifts, material handling equipment, and industrial equipment throughout your assigned service territory.

You will work directly with customers, solve complex mechanical problems, and play a key role in keeping their operations running safely and efficiently.

This is not an entry-level technician role. This position is designed for someone who can take ownership of service calls, troubleshoot independently, communicate clearly, and represent WMH professionally in the field.

You may also support and mentor less experienced technicians when needed.

You may work on:

• Electric forklifts
• LP gas forklifts
• Diesel forklifts
• Reach trucks
• Order pickers
• Pallet jacks
• Industrial batteries and charging systems
• Warehouse equipment
• Material handling equipment
• Industrial machinery
• Hydraulic, electrical, mechanical, and powertrain systems

• Perform advanced diagnostics and troubleshooting
• Repair hydraulic, electrical, mechanical, engine, and powertrain systems
• Complete preventative maintenance inspections
• Conduct safety inspections and equipment evaluations
• Document service activity, repair details, labor time, and repair recommendations
• Communicate directly with customers regarding equipment condition and repair solutions
• Manage service calls efficiently within your assigned territory
• Work independently while maintaining strong communication with service leadership and support teams
• Support and mentor junior technicians when needed
• Maintain exceptional customer service and professionalism
• Follow WMH safety, service, and documentation standards What We’re Looking For

  We are looking for an experienced technician who is dependable, mechanically strong, safety-minded, and comfortable working directly with customers in the field.

  The right person can troubleshoot beyond the obvious issue, explain repairs clearly, manage their own day, and take pride in getting equipment back up and running the right way.

  Qualifications
  • 5+ years of experience as a Forklift Technician, Field Service Technician, Diesel Mechanic, Heavy Equipment Technician, Equipment Mechanic, Industrial Maintenance Technician, Maintenance Mechanic, or similar technician role
  • Strong troubleshooting and diagnostic skills
  • Experience with hydraulic systems, electrical systems, engines, drive trains, mechanical systems, and industrial equipment
  • Ability…