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Customer Success Leader – Trailer Telematics

Job in Madison, Jefferson County, Indiana, 46518, USA
Listing for: Grote Industries, Inc.
Full Time position
Listed on 2026-05-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Grote Industries, Inc. is seeking a Customer Success Manager to oversee customer interactions for their Grote Networks business unit. This role involves leading customer support activities, guiding new customers through setup and training, monitoring usage metrics, and providing technical troubleshooting. The ideal candidate will have a Bachelor's degree in engineering or marketing, over 10 years of customer service experience, including 5 years in management, and an entrepreneurial mindset.

The role requires the ability to travel up to 25% of the time.
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