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Collision Tech Support & Customer Service

Job in Madison, Jefferson County, Indiana, 46518, USA
Listing for: Vehicle Service Group, A Dover Company
Full Time position
Listed on 2026-07-13
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 38000 - 52000 USD Yearly USD 38000.00 52000.00 YEAR
Job Description & How to Apply Below

Vehicle Service Group (VSG) seeks a customer-focused professional to respond to diverse customer needs through telephone and written correspondence, providing support to managers and performing reporting duties. The role handles order entry, communications with distributors and national accounts, and related field reporting.

Responsibilities include troubleshooting technical issues, coordinating order prep, responding to inquiries, initiating credits and returns, and analyzing warranty claims.

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