Warehouse Manager

Warehouse Manager

Location: Madison, IN, US, 47250

Company: Dorman Products

The Warehouse Manager is responsible for overseeing all U.S. warehouse operations across three locations, including a primary distribution center in Madison, IN, and smaller satellite facilities in Shreveport, LA and Salt Lake City, UT. This role ensures efficient receiving, warehousing, and shipping activities while maintaining optimal inventory levels and accuracy.

• Promote and enforce a strong safety culture across all facilities.
• Ensure compliance with OSHA and company safety standards, policies, and procedures.
• Conduct regular safety audits, training sessions, and risk assessments.
• Lead incident investigations and implement corrective and preventive actions.

• Oversee daily warehouse operations including receiving, storage, picking, packing, and shipping across all locations.
• Own execution of outbound fulfillment performance across all facilities.
• Ensure on-time and accurate order fulfillment while meeting customer service and productivity standards.
• Monitor key performance indicators (KPIs) including on-time ship rate, order accuracy (pick/pack accuracy), cost per order shipped, and damage/return rate due to fulfillment.

• Oversee packaging and packing standards to ensure product protection, cost efficiency, and consistency across all facilities.
• Partner with Product, Engineering, and Purchasing teams to support packaging requirements for new product launches.
• Monitor and drive a reduction in damage rates through improved packaging methods and quality control processes.
• Identify opportunities to reduce packaging material costs and waste while maintaining product protection standards.
• Ensure proper packaging selection based on product size, fragility, and shipping method.
• Support packaging testing and validation processes to ensure durability in transit.
• Execute daily shipping operations across parcel carriers including UPS, Fed Ex, and other providers.
• Execute day-to-day carrier operations in partnership with Logistics, with responsibility for warehouse-level performance and issue resolution.
• Ensure compliance with carrier requirements, labeling standards, and shipping documentation.
• Identify and reduce common cost drivers such as dimensional weight charges, oversize fees, and shipping errors.

• Maintain accurate inventory levels through cycle counts, physical inventories, and system audits.
• Ensure proper inventory controls, location accuracy, and product traceability.
• Investigate and resolve inventory discrepancies and implement corrective actions.
• Partner with supply chain and planning teams to optimize inventory levels and reduce excess or obsolete stock.
• Lead, coach, and develop three Warehouse Supervisors and their teams.
• Oversee hiring, onboarding, training, and performance management for direct and indirect reports.
• Build a high-performance culture focused on accountability, teamwork, and engagement.
• Identify talent and succession planning opportunities within the warehouse organization.

• Provide strategic direction and operational support to remote warehouse locations.
• Ensure alignment of processes, performance expectations, and culture across all facilities.
• Travel periodically to satellite sites to assess operations and support local leadership.

• Identify opportunities for operational efficiency, cost reduction, and space utilization.
• Utilize WMS and shipping systems to improve efficiency, order accuracy, and labor productivity.
• Support optimization of parcel shipping tools (rate shopping, label generation, etc.).
• Analyze operational data to identify trends in shipping cost, errors, and productivity.
• Lead or participate in continuous improvement initiatives (Lean, 5S, etc.).

• Working knowledge of parcel shipping operations (UPS, Fed Ex), including dimensional weight and common surcharges.
• Experience with packaging methods and materials for distribution environments.
• Understanding of shipping compliance requirements and best practices.
• Familiarity with warehouse and shipping systems (WMS, shipping platforms).
• Strong operational problem-solving skills in high-volume, fast-paced environments.
• Strong leadership and team development skills.
• Proven ability to manage and improve warehouse operations and KPIs.
• Deep understanding of inventory control practices and systems.
• Excellent organizational and communication skills.
• Knowledge of safety and regulatory requirements (OSHA).

• Primarily based in a warehouse environment with regular exposure to equipment and varying temperatures.
• Occasional travel required to Shreveport, LA and Salt Lake City, UT locations.
• Ability to stand, walk, and lift up to 50 lbs as needed.

• Bachelor’s degree in Supply Chain, Logistics, Business, or related field preferred.
• 5+ years of warehouse or distribution leadership experience.
• Experience managing…