Director, Digital Commercial Merchandising

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Date: Sep 22, 2026

Location: Madison, IN, US, 47250 Cincinnati, OH, US, 45268 Louisville, KY, US, 40041 Indianapolis, IN, US, 46288

Company: Dorman Products

Our fast paced and casual work environment is highly focused on “Working to Wow” our customers and our community. SuperATV is a premier provider of ATV and UTV accessories, dedicated to enhancing off‑road experiences for enthusiasts worldwide. In 2022, SuperATV joined the Dorman team which is publicly traded under the stock ticker DORM. With more than 3,800 employees across 29 different locations and a family of brands that also includes Dorman, Dayton Parts and Eagle Suspension, Dorman reached a revenue of $2.13 billion in 2025.

Everyone who works at Dorman contributes to our success. That means everyone has a unique ability to make an impact on the business, regardless of role and experience. We encourage everyone to bring their authentic selves to work. The freedom to pursue new ideas, offer different perspectives, and grow in your career is fundamental to working at Dorman.

Position Summary

In this role, you will own revenue, margin, conversion, AOV, retention, and category growth outcomes across SuperATV’s direct‑to‑consumer and marketplace channels.

You will translate market opportunities, customer demand, inventory positions, and business objectives into commercial priorities while leading merchandising, marketplace management, platform operations, and catalog governance in partnership with Product Development, Marketing, Pricing, Supply Chain, and Finance.

The right candidate brings strategic thinking, strong commercial judgment, and hands‑on operating discipline, with deep experience in e‑commerce merchandising, digital customer journeys, category management, pricing strategy, and marketplace growth.

Commercial Strategy & Business Leadership

• Build commercial plans that support growth objectives across our portfolio of Brands.
• Define category growth strategies using customer demand, competitive activity, vehicle platform trends, market intelligence, and customer insights.
• Set priorities across DTC and Marketplace channels while protecting dealer network integrity.
• Partner with NPD on roadmaps, go‑to‑market strategies, and category expansion.
• Foster a culture of testing, learning, accountability, and continuous optimization.

Financial Performance Ownership

• Own category‑level revenue, gross margin, AOV, conversion, profitability, and growth performance.
• Drive acquisition, retention, and customer lifetime value through disciplined commercial programs.
• Partner with Finance and Pricing on pricing strategy, MAP compliance, promotional governance, and discount structures.
• Evaluate promotional effectiveness, campaign ROI, and forecast performance against targets.
  
  Lead weekly business reviews and create clear accountability for commercial outcomes.
• Shape assortment strategies and category architecture across digital channels.
• Guide onsite merchandising, promotional placements, PDP standards, and customer journey optimization.
• Improve attachment rate through bundles, accessories, cross‑sell, and upsell strategies.
• Lead CRO, A/B testing, navigation, search, fitment, and personalization initiatives.
• Guide merchandising technology initiatives, including Dynamic Yield, Algolia, and future customer experience tools.
• Build marketplace growth strategies, define performance objectives, and evaluate emerging channel opportunities.
• Lead marketplace execution, listing health, discoverability, account performance, and profitability.
• Oversee buy‑box, pricing, repricing, promotional, and advertising strategies while protecting dealer relationships.
• Ensure catalog, fitment, product data accuracy,…