Quality Manager

Overview

Super

ATV wasn’t born in a boardroom. It started with one mission: build parts that riders can trust. The same hands-on, do-it-yourself mindset still drives everything we do. Our fast paced and casual work environment is highly focused on “Working to Wow” our customers and our community. Super

ATV is a premier provider of ATV and UTV accessories, dedicated to enhancing off-road experiences for enthusiasts worldwide. In 2022, Super

ATV joined the Dorman team which is publicly traded under the stock ticker DORM. With more than 3,500 employees across 29 locations and a family of brands that also includes Dorman, Dayton Parts and Eagle Suspension, Dorman reached a revenue of $2 billion in 2024.

Everyone who works at Dorman contributes to our success. That means everyone has a unique ability to make an impact on the business, regardless of role and experience. We encourage everyone to bring their authentic selves to work. The freedom to pursue new ideas, offer different perspectives, and grow in your career is fundamental to working at Dorman.

• Strategic Leadership
  • Implement business unit-wide quality initiatives, policies, and best practices.
  • Support leadership reviews, reporting, and data analytics for quality performance across the business. Develop visualization dashboards which provide critical data and information on quality to end users.
  • Participate in cross-plant quality forums and benchmarking efforts to improve standardization and process alignment.
  • Support new product launches and engineering changes, ensuring quality requirements are integrated from concept through production.
  • Collaborate with Supply Chain and Supplier Quality teams to address supplier performance issues and support supplier development.
  • Manage customer complaints, warranty analysis, and field-return investigations.
• Operational Quality
  • Oversee day‑to‑day manufacturing and distribution quality operations, including incoming inspection, in‑process quality checks, and final product audit.
  • Lead root-cause analysis and corrective/preventive actions (RCA/CAPA) using methodologies such as 8D, 5 Why, and Fishbone.
  • Manage Quality Management System (QMS) documentation, audits, and control plans.
  • Develop and maintain PFMEA, control plans, work instructions, and quality inspection standards.
  • Coordinate containment activities and manage nonconforming material processes.
  • Provide training and coaching for operators, technicians, and engineers on quality processes and standards.
  • Maintain and improve quality KPIs such as defect rate, warranty, scrap, rework, and first-pass yield.
• Team Development
  • Recruit, develop, and retain a high-performing quality team.
  • Foster a culture of accountability, innovation, and continuous improvement.
  • Regularly provide coaching, development, and performance feedback.

• Demonstrated leadership capability and experience working cross-functionally.
• Excellent communication, customer interaction, and problem-solving skills.
• Proficiency with quality software systems, measurement tools, and data analysis.
• Advanced computer skills – particularly Microsoft Office applications
• Detail oriented, highly organized with exceptional time management skills
• Strong written and oral communications skills

• Bachelor’s degree in Engineering, Quality, Manufacturing, or related field required.
• 10+ years of experience in automotive or automotive aftermarket quality management.
• Strong knowledge of APQP, PPAP, FMEA, MSA, SPC, and standard quality tools.
• Certification such as CQE, CSSBB, or similar is a plus.

The US base salary range for this full-time position is $ to $. This role is also eligible for a bonus. The actual base pay offered to the successful candidate will depend on multiple factors, including but not limited to job-related knowledge and skills, experience, business needs, geographical location, and internal pay equity. Compensation decisions are made based on the specific facts and circumstances of each role and candidate.

As a Dorman US contributor, you (and eligible dependents, as applicable) will have access to medical, dental, vision, basic life insurance, paid time off (sick/vacation), and Paid Parental Leave. U.S. employees are entitled to paid holidays, floating holidays, and paid time off starting in their first year of employment depending on hire date. You are also able to participate in our 401k retirement plan (with company match and profit-sharing) and Discounted Employee Stock Purchase Plan.

Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. EEO/AA Employer M/F/D/V.