Student Records Assistant

Overview

The University of Mississippi – Ole Miss – is a premier public research institution devoted to nurturing a vibrant, inclusive community.

Assists in the successful maintenance of student records through performing registration functions, supporting daily operations, and communicating with students.

• Perform routine registration functions such as reviewing prerequisite requirements, verifying course, lab, and additional student fees, and processing class additions, cancellations, and drops/withdrawals.
• Maintain accurate student records and information within the student information system.
• Support UM students and the Registrar as an informational resource.
• Maintain confidential information and uphold UM and Registrar policies regarding confidential and sensitive information, exercising discretion daily.
• Receive requests from current and former students and university officials for official and/or unofficial copies of student records.
• Assist over-the-counter and telephone customers or generate and print the online version of transcripts.
• Process transcript requests, including over-the-counter, mailing/fax, and electronic.
• Collect payment for the transcript service.
• Compose and type or use prepared form letters, and email to answer requests or questions, ensuring FERPA regulations.
• Prepare cash reports and deposit monies in the Bursar’s office.
• Scan admissions documents into the electronic filing system and verify that documents are entered properly.
• Train and offer guidance to assigned personnel.
• Check, generate, and process third‑party transcript request services.
• Assist students in updating school records and verification letter.
• Perform related or similar duties as required or assigned.

• High school diploma (required).
• Relevant experience: 2 years (required).

Substitution Statement: An equivalent combination of related experience and education may be considered for this role. Substitutions of the required experience or education will be assessed on a 1:1 substitution basis.

$16.94 - $25.42.

Any candidate called for an interview must notify the Department of Equal Opportunity/Regulatory Compliance in writing of any reasonable accommodation needed prior to the date of the interview.

The University of Mississippi provides equal opportunity in any employment practice, education program, or education activity to all qualified persons. The University complies with all applicable laws regarding equal opportunity and does not unlawfully discriminate against any employee or applicant for employment based upon race, color, gender, sex, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ethnicity, citizenship, age, disability, military status, protected veteran status, genetic information, or any other legally protected status.

The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.