Operations Support Coordinator- Emserv

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Full Time First/Mid-Level Mgrs Laurel, MS, US

4 days ago Requisition

Job Title:

Operations Support Coordinator

Department:

EMServ

Full Time

The Operations Support Coordinator is responsible for supporting administrative and operational functions across EMServ and South Central Regional Medical Center. This role serves as a liaison between departments, assists with compliance and reporting activities, supports employee and organizational initiatives, and helps ensure efficient workflows, communication, and documentation management throughout the organization.

• High School diploma or equivalent
• Basic computer skills
• Ability to read, write, and understand verbal and written instructions
• Positive team attitude.

• Experience with administrative support, data management, compliance reporting, event coordination, healthcare operations, billing, scheduling, or human resources systems.

• Assist with medical necessity forms and coordination between billing, clinical staff, and insurance requirements
• Manage data collection for CMS cost reporting
• Serve as a liaison and support community partners and affiliated organizations
• Maintain documentation for Safety and Emergency Management programs
• Prepare and distribute monthly reports for quality, trauma, regulatory committees, Cares Registry, Quality Champions, and MSDH
• Support internal auditing and compliance activities
• Assist with planning and coordinating employee events and organizational celebrations
• Coordinate event logistics and provide operational support
• Support departmental workflows and communication initiatives
• Collaborate with staff to address operational needs in dispatch, billing, and related areas
• Organize, coordinate, and assist with departmental training activities
• Manage correspondence, scheduling, and communication with prospective employees
• Coordinate non-emergency transport contracts and billing activities
• Serve as backup support for HR systems
• Maintain Cost Flex accounting data and related records
• Perform other duties as assigned.

Represent the organization professionally;
Promote teamwork and collaboration across departments;
Support compliance and quality improvement initiatives;
Maintain accurate documentation and reporting;
Demonstrate flexibility in supporting operational needs;
Provide excellent customer service to employees, patients, community partners, and stakeholders;
Support the mission and values of South Central Regional Medical Center.

Ability to sit, stand, walk, and perform routine office activities;
Ability to work with computers and office equipment;
Ability to assist with event setup and operational support activities as needed. All candidates must be able to perform the essential functions of this position with or without reasonable accommodation.