Inbound Service BDC Specialist
Job in
Madison, Madison County, Mississippi, 39130, USA
Listed on 2026-07-26
Listing for:
Waltmassey
Full Time
position Listed on 2026-07-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
Walt Massey Automotive Group in Mississippi is seeking an Inbound Service BDC Representative to be the first point of contact for customers calling or emailing for service. You will schedule appointments, answer questions, and guide customers to the right team to ensure a smooth experience.
The role emphasizes exceptional customer service, accuracy in data entry, and collaboration with Service Advisors to deliver a superior customer journey.
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