Mission Critical Project Manager
Job in
Madison, Madison County, Mississippi, 39130, USA
Listed on 2026-09-12
Listing for:
Jobtailor
Full Time
position Listed on 2026-09-12
Job specializations:
-
Management
Operations Management, Project & Program Management
Job Description & How to Apply Below
- Plan, initiate, and manage service projects from kickoff through final closeout
- Define project scope, objectives, milestones, deliverables, resource requirements, and execution strategies
- Develop and maintain project schedules aligned with customer requirements, maintenance windows, and operational constraints
- Lead project execution within approved schedules, budgets, and quality expectations
- Identify project risks, obstacles, and resource constraints and implement corrective actions
- Coordinate startup meetings, internal planning sessions, and customer progress reviews
- Coordinate service and construction projects in live operational or under-construction data center environments
- Support change-management processes, maintenance activities, equipment upgrades, retrofits, corrective maintenance, commissioning, and emergency service projects
- Ensure work follows approved MOPs, SOPs, commissioning scripts, permits, customer requirements, and site-specific procedures
- Facilitate outage planning and coordination with customers, service managers, technicians, and operational stakeholders
- Serve as the primary customer-facing representative for assigned projects
- Lead customer progress meetings, project reviews, outage planning discussions, and execution updates
- Manage project budgets, forecasts, cost-to-complete projections, profitability analyses, cash flow, invoicing, and collections support
- Identify, price, track, and negotiate change orders and manage scope changes
- Coordinate procurement, material purchasing, lead-time tracking, vendor communication, and delivery schedules
- Coordinate internal resources, service technicians, field leadership, subcontractors, vendors, and support personnel
- Promote safety, quality, risk mitigation, OSHA compliance, and operational excellence
- Prepare status reports, executive summaries, customer updates, financial reports, procurement logs, and closeout documentation
- Coordinate turnover, final customer acceptance, warranty requirements, lessons learned, and project closeout
- Support standardization and continuous improvement across the Critical Environments organization
- Minimum 5 years of project management experience supporting service operations, mechanical construction, HVAC, electrical systems, industrial facilities, mission-critical environments, or related technical industries
- Proven experience managing multiple projects simultaneously
- Demonstrated understanding of project planning, budget management, forecasting, procurement, scheduling, and risk management
- Strong customer relationship management and communication skills
- Ability to operate effectively in fast-paced environments with competing priorities
- Proficiency with Microsoft Office Suite, ERP systems, project management software, and scheduling tools
- Ability to travel as required to support customer projects and business needs
- Must be capable of participating in field observations, customer meetings, project walks, and operational reviews
- Bachelor's degree in construction management, Engineering, Business Administration, Project Management, or related field preferred
- PMP certification or equivalent project management training preferred
- Experience supporting data center operations, mission-critical facilities, commissioning projects, maintenance programs, or high-availability environments preferred
- Experience managing outage planning, maintenance windows, change-management activities, or mission-critical service projects preferred
- Familiarity with MOPs, SOPs, LOTO procedures, OSHA requirements, and mission-critical operational practices preferred
- Understanding of data center mechanical and electrical infrastructure including cooling systems, power distribution systems, controls systems, and related support equipment preferred
- Experience supporting data center service operations, upgrades, retrofits, commissioning activities, reliability initiatives, corrective maintenance projects, and customer-driven capital improvements
- Strong understanding of customer service delivery and service organization processes
- Ability to translate project requirements into actionable schedules, resource plans, procurement activities, and execution strategies
- Strong analytical and financial management capabilities
- Comfortable interacting with executive leadership, customers, technicians, subcontractors, and vendors
- High attention to detail with exceptional organizational skills and follow-through
- Customer-focused mindset emphasizing responsiveness, accountability, and operational…
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